76.4K reviews
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About this app

The PayByPhone app simplifies your journey. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them.
For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines.
App features
Start and extend parking session from your phone
View your session with the Today View Widget
Use Maps or Nearby feature to find out where you can use PayByPhone
Opt into push and SMS notifications about your parking session expiration
View parking history
Pin location of vehicle once parked to find it easily
Get receipts emailed to you for convenient expense reconciliation
Flexible payment forms, including credit card, Google Pay, and PayPal (depending on region) 

You can pay for parking with PayByPhone in USA, Canada, the United Kingdom, France, Germany, Italy, Monaco, and Switzerland

PayByPhone is a subsidiary of Volkswagen Financial Services AG (VWFS)
Updated on
May 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

75.7K reviews
June 6, 2023
Vehicle list has the bottom half of the description text cutoff so you can't read the description. Emailed support but never heard back from them. I guess they don't care if their app has bugs. Updated the app and it's still not fixed. 5/23 update: Still hasn't been fixed. I guess they really don't know how. Not mention the fact that it logs you out when you need it the most. Reply: If you want to investigate the issue just open the app on your phone and look.
2 people found this review helpful
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PayByPhone Technologies Inc .
June 7, 2023
Hi Mike, This doesn't seem to be a universal bug and so we were hoping to get a few more details from you! We invite you to reply back with your customer support ticket number, or create a new query through this link: https://paybyphone.ada.support/chat/ Thank-you! **Sr. Support Agent, PBP**
Erica Silen
May 6, 2023
Our group parked two cars in Tarrytown, NY in different locations and used the app. Paid for 2 hours of parking. Both cars got tickets even though there was plenty of time left. Now it's on us to print out the tickets and proof of purchase and mail it to contest the tickets. We may even need to contest it in court. Tried to contact the company to complain. Only way to communicate with them is through a chat bot. Useless parking app.
8 people found this review helpful
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PayByPhone Technologies Inc .
May 8, 2023
Hi Erica, Sorry to learn about these tickets, we empathize. The parking authority manages the adjudication process and will be able to comment on why the citations were issued. Thank you. **Sr. Support Agent PayByPhone Technologies**
Jeffrey Schunk
March 10, 2023
First time I used it, the app accepted my info and paying was easy. Just now I tried to locate an area using their map feature and could not get it to work. The area my car is in doesn't have individual meters, just pay stations with a number per block. If the app worked as claimed, I wouldn't have had to go to where my car was parked in order to pay.
17 people found this review helpful
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What's new

- Improvement to password reset experience
- Improvements to location services