Could not submit a claim without major trial and error Nexus 7 - when I try to file a dependent care claim, this app keeps throwing an error when I hit the Review button. The message says to review my claim for an error and that claims for each dependent should be filed separately. After playing around, I figured out that the interface won't accept a dependent name with spaces. I entered the name with without spaces but capitalized first letters (example: "JohnDoe") and it worked. I will see whether or not the claim gets accepted.
Not able to download the app on my samsung note again. I had the app before and then it just uninstall itself and now it keeps saying error everytime i try to install it.please fix it !!! thank you
Great on the go app. A lot of people give bad reviews based on an expectation, although this app has everything you need to acces your account and learn about payflex accounts. A claim can not be filed, but its because any claim there a re questions that need to be answered, that would make it too lengthy through a mobile device.
Claim was rejected because app sucks My claim was rejected because the receipt that I submitted was supposedly illegible. Well, they don't let you upload PDF files from the app - only photos. So I took a screen capture of the PDF of the receipt on my tablet and submitted that. It was perfectly legible, and just about as good as the PDF. This app is a really sub-par effort. The developer(s) should be ashamed.
Mixed feelings First off, the ability to submit a receipt instantly is great. However, I have had several that were declined "cannot read". This is understandable since my camera can easily be smeared in my pocket. I just wish they would TELL you it was declined! Text message maybe? And make it so that you can store a credit card in case of an over payment. What company ONLY takes checks anymore?!?! Please.
Dont try to upload pictures This app dont really work. The picture upload don't work. The app is on for checking the balance on your card that's about it.