Great idea with so-so execution Having an app that will keep track of your cards and your points is a great idea. However I'm not able to add my physical card to my app so I can see how many points I have. I can add it on the rewards website just fine but it doesn't update to the app either. The app visually looks good but the functionality needs some work.
I love HHB! I eat at the Centerville location at least once but most of the time twice a week! The only suggestion I have and have submitted it to management twice now is I love the corn salsa but, i cannot tolerate spicy foods and the corn salsa has red onion and jalapeños in it... I have asked twice that they also offer the corn salsa without the hot stuff in it... i don't think it would be that difficult to make two pans and leave out the hot stuff from one of them.. they are making the corn salsa anyway! Please????
Needs work Gives errors when you try and register for any Las Vegas or Henderson location. Tried to redeem rewards but the app wouldn't redeem anything. Hothead location was nice and gave me rewards anyway. App ui needs work too.
They don't have daily coupons. This app is garbage. I will be making less trips to hot heads, there getting greedy. Product is subpar to begin with. Don't download.
What's the point? What's the point with employees who don't know how to use it when you present it to them? TWICE I have lost points because of incompetence and today was "double points."
No point Why check in when the staff doesn't know how to use the check in codes?