Connecting the front line workers with offsite engineers / technicians and their know-how, Cyclops is a work collaboration platform with assistive tools and 2-way connection to get the job done professionally.
Gemba Now! – Point-to-point collaborative platform. It connects the front line worker to an off-site qualified technician (sense) and get the job done together simultaneously.
Cyclopedian – A built in technical depository that allows users to retain, share and publish their technical know-how and work procedures to assist front line workers on how to do various operation / service / maintenance tasks.
Sold Product Tracking – Keeps track of equipment location and warranty status.
Service Request Management –Allows user to better plan technician utilization such that customer service to the equipment end user can be optimized.