Review from Jeffrey Sorensen
Unable to download magazine I've been using this app since the beginning. I'm now unable to download my unread magazines. I get a "Download Failed" message almost immediately. It makes no difference witch months edition. I deleted several older editions to make sure I have room. I have a good connection. I'm using a Samsung Galaxy Tab 2 running Android 4.2.2 and the app version 5.2.6 build: 8144. I have a couple of years left on my subscription. Don't tell me I can't read on my tablet anymore!
April 1, 2016We apologize for the problem. Was the app automatically upgraded? The upgrade (version 11388) no longer supports 4.2.2. but we can side load the previous version to your device so you can access your issues. We recommend staying on version code 8144. Please email firstname.lastname@example.org and request the old build.
The content is fine when it actually loads. Brand new phone, great data plan, and yet it takes like 5 minutes to load the magazine. It'd be nicer if I could just download the articles directly to my phone instead of having to view them in a very slow app.
Will not allow me to access my account. Worthless unless I an access the magazines. Back to Zinio it works.
This app works like a champ on my Motorola XYBoard tablet. A perfect way to read this magazine. The images are crisp, sharp, and easy to read. I don't know why there are so many negative reviews. The install was easy and flawless. UPDATE: After some wizbang updated this "NEW" app, it stopped working correctly. Why did they touch a working app? Now I have to change my rating to a 1 star. It doesn't work!
Unsubscribed I haven't had issues with the app like most users have, however the content quality seems to have been slacking after having been a reader for the past 3 years. Most if the magazine is IOT focused, with very few articles helpful to PC users. The size and numbers of articles has decreased imensly, (I downloaded an older magazine version for comparison) and it's nearly a fourth of the size of older magazines with articles significantly smaller, with less relevant information. I'd recommend maximum pc instead
Updated to the new app and it will not let me access my account, states that the website is not availble. Too many articles about gaming & other items of little interest to me after subscribing for over 10 years.
To those having problems with the new app, I have discovered that the old one doesn't update and can't open the September issue. I have a Galaxy Tab A. Delete the app, and go to the Play Store to re-install. You will get the new app which works as they said it would. For a company dealing with IT matters, they stink at it. I have had trouble with the app since day one of the digital only publication and far too many emails to customer service. I don't care about gaming, so I share the feelings of others that the publication has less interesting, but it still has value to me.
We've moved to an entirely new platform that adds a responsive view on iOS and Android. The new platform improves reading on your mobile device, adds landscape viewing on the iPad, enables adjustable type size, allows pinch and zoom, and allows search for a specific topic through your back issue library. PLEASE NOTE: With the app update, your back issue will need to be downloaded and will display in the new format. Need help? Email us at email@example.com, or call 800-234-3498.
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