4.15K reviews
Content rating
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About this app

With Pennymac Mobile, discover all the ways you can pay with our secure, streamlined app. We recently added some new features and made it easier than ever to make a variety of payments and conveniently manage your mortgage.

***What’s New?***

Now You Can:

- Make a One-Time Payment
- Make Principal Reduction and Escrow Shortage Payments
- Set up Pennymac AutoPay Monthly

***Our App Allows You To***

- Login securely with fingerprint authentication
- Review loan activity at a glance
- Download and view statements and documents
- Receive notifications for payment reminders
- View/pay multiple mortgages

***Benefits of Pennymac Mobile***

- 24/7 access to your loan account(s)
- Ability to make a variety of payments anytime, anywhere
- Go green with paperless statements

*App available in Spanish./App disponible en Español.

Pennymac Publication Rules

We A.R.E Pennymac: Accountable, Reliable, Ethical. Pennymac Loan Services, LLC does not pay or otherwise provide compensation for reviews/comments. All reviews/comments are subject to the disclaimer provided prior to posting and become the property of Pennymac once submitted. We reserve the right to validate, remove or republish your reviews/comments at any time.

Equal Housing Opportunity © 2022 PennyMac Loan Services, LLC, 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361, 818-224-7442. NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org. Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates. Arizona Mortgage Banker License # 0911088. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Colorado office: 700 17th St, Suite 200, Denver, CO 80202, (833) 216-6680. Massachusetts Mortgage Lender License # MC35953. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the N.J. Department of Banking and Insurance. North Carolina Permit No. 119504607, 119505929, 119506567, 119506570, 119507419. Rhode Island Lender License # 20092600LL. Texas office: 2201 W. Plano Parkway, Suites 150 and 300, Plano, TX 75075. For more information, review PennyMac's state licenses and important notices. Loans not available in New York. Some products may not be available in all states. Information, rates and pricing are subject to change without prior notice at the sole discretion of PennyMac Loan Services, LLC. All loan programs subject to borrowers meeting appropriate underwriting conditions. This is not a commitment to lend. Other restrictions apply. (01-2022)
Updated on
Oct 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted
4.15K reviews
Sonya Smith
September 30, 2022
This app is horrible. Not sure why it changed (yes, I made sure I was using the correct version, since that appears to be the only answer provided to the others having this issue). It will not allow me to log into my account. I enter my userID & password, it sends a text verification, takes me to the "registration" page (which I have completed several times). My "registration" is forever stuck at step 5! HUGE INCONVENIENCE!! Do better PennyMac.
2 people found this review helpful
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PennyMac Loan Services, LLC
September 30, 2022
Hi Sonya, we experienced technical difficulties with our mobile app earlier today, which has been resolved. You can now access the app. We apologize for the inconvenience.
T. B.
November 11, 2022
The app is good enough for what you need it for but I wish there was a notification reminder feature for when your payment is due. Also, when you log in a month later to pay your current months' bill, it has a big green message saying "payment received" for last month...instead of what is due right now. For me it just needs a little tweaking here and there but still a functional working app.
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PennyMac Loan Services, LLC
November 15, 2022
Hello, thank you for your review. You can enable payment notifications in account settings and pick the date you would like to be reminded by email or text. If you still need assistance, please call 1-800-777-4001 so we can help.
Eric P.
October 15, 2022
This previously 1* app is now a 3*. My original review was made in Jan '21. The UX was terrible as you couldn't even login. I've tried it many times since, never being able to do much if login at all. Finally, with v1.4.150642, the login experience was issue-free. I could see a lot more of my loan info. The issues started when trying to set a push for the pmt reminder. The app crashed. Please work this out.
2 people found this review helpful
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PennyMac Loan Services, LLC
January 11, 2021
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at +18007774001. Thanks!