
Sully J
It's over complicated and it almost feels on purpose. Installing and making an account is easy but linking bank acc to it, is nails on a chalk board. Had some of my old phone numbers, I barely remembered some of them, to sites I didn't even know I made an account to. Couldn't move forward because I couldn't change the information to verify it was me. Had to call in for 1st payment. The woman explained how to over phone, was so sweet .She needs a raise!!

Jodie Arick
Not happy with this app at all. Notifications not coming through at all. Have it set to notify me anything over $0 and you have to make a separate "rule" for both debit and credit tranactions. We shouldn't have to download yet another app called Securelock for it to notify us. Also, please return the part where you can turn off the card. I used that feature, especially when I would misplace my card. Seems very rushed.
19 people found this review helpful
Peoples Bank OH
September 1, 2022
Thank you for downloading the app and the feedback. You are able to turn off the card and receive real-time notifications about debit card use via the SecurLock Equip app. We are working to add these features into our app. We appreciate your patience.

Carrie Ealy
It isn't accurate and show up to date/time information. I have checked it once during the day and it has shown items that have cleared my account and then I've went in later the same day and that same item wouldn't be showing as cleared anymore (or even pending). The bank and app are horrible. I can't wait to leave them again, I hate that they took over my old bank.
5 people found this review helpful
Peoples Bank OH
February 3, 2023
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to your local branch or give us a call at 800.374.6123 so we can help you.