Having to factory reset my phone of course deletes the game. So I redownload and sign in with my email as usual. Only for my account to be gone tried the facebook method plus redownloading the app and nothing happened. 2 years plus down the drain how especially if it was linked to my email and play games account, I don't understand. Sent the dragon soul support team a email with all requested information and got an automated "we'll be reviewing your the matter and thank you for your patience". Umm hope so I spent to much way to much time with too much to lose. Dragon soul please fix this 🙏 I LOVE THIS GAME IT'S LIFE!!! *If issue is resolved I will put up a great and positive review*.
Infuriating exploit. One of which is when you encounter a 2 roster team in expedition mode that is maxed level and tiered. The overall power of such team is lowered, due to only have 2 heroes, thus allowing you to encounter them. However their maxed level and tier make them unbeatable vs your team of 5 non-maxed heroes. Please fix this by implementing a mandatory requirement of having 5 heroes in every expedition team.
Game is addicting and you can still compete with the top players without spending money. I haven't spent a penny and was able to be the first in Challenger competition in Colliseum. It lags sometimes, but a good time killer.
changing my rating. dropping it lower due to the length of time ive been playing this game and the very frustrating rate at which rng effects a pay to win game. this game at high end game levels is more rng than anything and not worth spending another dime on.
A great game overall, but crashes CONSTANTLY. I send the crash report plenty. I do want to put time into the game, but if you have no patience for this stuff, I highly suggest not playing it.
Support is terrible. I have been literally ignored. I am a pay player, and I at least expect a response to my issue with the game. Update: Yet again the app won't open. Yet again no help except for except for the standard cut and paste responses you can find in the help forums. I guess they just don't care or are too over extended to to reply to customer problems personally. Either way the app still isn't working, and the years of work I've put into building my teams are lost.
* Bug Fixes
- Fixed display issue for free rune removal
- Fixed issue with contest points which caused points to be displayed differently when rounded
- Fixed a bug that prevented Karaoke King's skill 'Total eclipse of the soul' to take effect at the beginning of battle
- Made changes to chest UI
* New skins!
- Valentine skins for Roller Warrior & Cyclops Shaman
Unlock & upgrade heroes, loot legendary weapons, fight monsters and epic bosses!