3.1
1.49K reviews
100K+
Downloads
Content rating
Everyone
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Screenshot image
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Screenshot image

About this app

PetMeds: Care You Trust
PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products.

Pharmacy
PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible.

Autoship
Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster.

Savings
Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more.
Updated on
Dec 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
1.49K reviews
Ramona Prescott
November 8, 2025
After I selected several items on the website, I saw the option to open the app. #1 When the app was open there was nothing in my cart so I had to find everything all over again. #2 Even though I typed everything perfectly and my password was acceptable, it wouldn't let me create a new account. It said my password needed certain characters which it already had. #3 When I uploaded a photo of my pet to create his profile, the photo would not load. There is no reason it shouldn't load.
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Lucky Charm
March 30, 2022
Friends, yes this apps bad. Its like this for a long time; I've been a customer for several years. It was issues from the start yes. I did as others unstalled/reinstalled but no better; I just dealt with the bugs though. Recently the app stopped opening all together. I was due for an upgrade on my phone & thought it may start opening sadly no. Saying all that.. no worries, just call them about your script refills. They have all your info & will give the best discounts possible. It's what I did👌
31 people found this review helpful
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A Google user
February 7, 2019
Search is inconsistent, different results when the same wording is rearranged. Auto ship option is hidden in the order process. I don't know if I signed up for it or not but surely don't want or need it. Hopefully I can figure it out when my order arrives. Shipping has changed so free is 3-5 days rather than 2 even though I ordered over the $49 minimum.
18 people found this review helpful
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PetMed Express, Inc.
February 8, 2019
Hi Kennth, and thanks for taking the time to provide feedback. We'll certainly investigate so we can resolve these issues! ~ Abby, PetMeds Pro

What’s new

Enjoy a cleaner, more intuitive mini-cart with improved product visibility for quicker, easier shopping.
MFA upgrades help better protect your account and prevent unauthorized access.
We now block subscription and address changes for restricted states, ensuring controlled substance regulations are consistently and accurately enforced.
A smoother, more visually refined interface across the app for an improved browsing experience.
Various fixes and optimizations to keep your app running reliably.

App support

Phone number
+18777386334
About the developer
PetMed Express, Inc.
googlemaster@1800petmeds.com
420 S Congress Ave Ste 101 Delray Beach, FL 33445 United States
+1 561-526-4444