3.3
1.48K reviews
100K+
Downloads
Content rating
Everyone
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About this app

PetMeds: Care You Trust
PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products.

Pharmacy
PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible.

Autoship
Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster.

Savings
Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more.
Updated on
May 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
1.48K reviews
Kevin S. (Bearman)
May 14, 2025
App is unusable. When opened, I'm given a message that my version needs to be updated, but when you click update, and you're redirected to the app store, it says I don't need to update. I even deleted the app, and reinstalled but it still thinks I need to update and will not allow me to use the app without updating. Tech support sucks. I'd fire the whole crew due to incompetence. I can recommend a couple of 6 graders that can fix the problem in a matter of minutes.
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Lucky Charm
March 30, 2022
Friends, yes this apps bad. Its like this for a long time; I've been a customer for several years. It was issues from the start yes. I did as others unstalled/reinstalled but no better; I just dealt with the bugs though. Recently the app stopped opening all together. I was due for an upgrade on my phone & thought it may start opening sadly no. Saying all that.. no worries, just call them about your script refills. They have all your info & will give the best discounts possible. It's what I did👌
24 people found this review helpful
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A Google user
October 4, 2019
When my credit card expired, the app wouldn't let me update it. I entered the new card, but the checkout system kept defaulting to my expired card. When I tried to delete it, the app didn't show any payment methods on file. I live-chatted for help, but the rep could only suggest deleting the app & re-installing (which I did, and it didn't help). The live chat function is awful, too. It doesn't alert you that you have a reply waiting. You have to sit there staring at a screen until they reply.
34 people found this review helpful
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PetMed Express, Inc.
October 4, 2019
Thank you for letting us know. We're very sorry about your experience with the app and we are currently looking into both of these issues. ~ Abby, PetMeds Pro

What’s new

Bundle and Save: Save more while you shop by bundle products for exclusive discounts and better value
Bug Fixes: Bugs have been fixed to ensure a smoother and more reliable experience.
UI Enhancements: Experience a smoother, more visually appealing interface across the app.

App support

Phone number
+18777386334
About the developer
PetMed Express, Inc.
googlemaster@1800petmeds.com
420 S Congress Ave Ste 101 Delray Beach, FL 33445 United States
+1 561-526-4444