I work for PetSmart and the app used to work great. I loved the little game that lets you earn coupons, however, it stopped working after the last cpuple updates. The game is the o ly thing that will load now. The main screen just shows the loading circle constantly. You can still see what coupons you've earned from the game but it doesn't allow ypy to actually view them to show a barcode anymore. It really sucks because I was recommending the app to a lot of customers but I've stopped because there's no point if it doesn't work.
The app worked great when originally downloaded however the home page where any coupons would be never loads. It just has a circle that continually spims. Same thing with the profile page. No point in downloading and attempting to use the app if you are not able to utilize all features.
It stopped working after a recent update. Was instructed to uninstall, restart the phone, reinstall, enable location services and it worked. Shouldn't have to do that but I'm glad it's useable again.
The app is ok. I am disappointed there is not a feature to sync the doggie day camp card to your profile. Instead my wife and I have to trade the hard card between us. Not exactly convenient when one of has to make an unexpected pickup and we don't get the benefit of having purchased the 10 day pass.
The app is great. The only thing that needs added is a way to find out where your package is. There is no way to track it. Other then that the app is wonderful. Has a great variety and is right in my pocket. Thank you PetSmart
Just spins never brings up any profile nor can i book appts on it.
We’ve made some app enhancements and fixed some bugs including one that was causing the home page of the app not to load.
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