I have been with pampers forever now and I have always loved it. But with this new update that they did makes it so hard. 1st is the points not all the time will they be added on to your account so then you would call or email customer service to help you get your points (they are really good about helping you too) 2nd there is a limit to how many codes you enter on a daily basis. (There never was before.) 3rd it's harder to get the prizes now! Takes a lot more points now for everything. I miss the old pampers app and I'm not alone
Since the update I can no longer submit codes or even access the app. It won't load. I also thought that the update meant new and better rewards and I had been saving my points hoping for new rewards. Unfortunately, I still see the same rewards the old app had with very poor selections and hardly any gift cards. I wish I hadn't put so much stock in Pampers rewards because Huggies offers much better rewards and a much better selection. I know if I ever have any more children, Huggies it is!
Getting it to read the codes is finicky at times, but at least you can still manually enter them. Push notifications don't open the app when clicked, so I've missed out on a lot of bonus point offers since they don't seem to appear when you manually open the app. Reward prices could be better, after a year's worth of diapers (almost exclusively Pampers, and no codes missed) I don't even have enough to redeem for a single small pack.
App is ok. It is easy to use and maneuver however it shuts down constantly. The app rarely accepts pictured of codes and it takes what seems like a million points to actually buy anything. Not sure that I find it very helpful or that I will keep it installed. I do enjoy the articles with information about baby.
Their main website now rejects perfectly valid codes to force you to use the app. I've confirmed with three different codes that the app accepted the exact same code the website claimed was invalid. Not a fan of companies wasting my time, either accept code redemptions on the website or take the option down and only allow entries on the app.
I would rate this much higher if the camera would focus. I have to enter half the codes manually after struggling with the camera for several minutes. My actual camera app has no issues focusing on the code stickers, so it seems to be something in this app that causes the problem.
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