Philips Sonicare

Philips Consumer Lifestyle

About this app

Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly.

Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalized insights and guidance as well as tips to improve your brushing habits. That helps you achieve a healthy mouth and a confident smile.

Please note you must have a connected toothbrush to use the app. By connecting to the app, you’ll also receive the latest updates to your brushing experience.

With our most advanced toothbrush – Sonicare 9900 Prestige -- the app works in harmony with your brush to access the full range of benefits, including:

- Real-time guided brushing to brush your best.
- SenseIQ to sense and automatically adapt your brushing style.
- Auto-sync to update without your phone nearby.

Your Sonicare app experience will vary depending on which toothbrush you own and where you live:

PREMIUM
- 9900 Prestige – SenseIQ, mouth map, personalized guidance and tips.

ADVANCED
- DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications.

ESSENTIAL
- DiamondClean 9000 and ExpertClean - SmarTimer and brushing guides.

In the Sonicare app:

Real-time brushing guidance
The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush.

Dashboard
The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health.

Automatic brush head reordering service
Always have a fresh brush head when you need one. As the Sonicare app monitors your brush head’s usage, the reordering service reminds you when you need a replacement, and can automatically place an order so it arrives just in time. The brush head smart reordering service is available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan.

Ratings and reviews

I have been using this app since 2019 and have always have connection issues. Lately (last month or so) the brush will not stay connected. At least once a day I have to clear the cache AND toggle Bluetooth to get it to work. Sometimes even that doesn't work. I have removed the brush from connections, cleared cache and user data, uninstalled/reinstalled the app and nothing changes. I have other devices that use Bluetooth and never have this issue. When this works, I like the brush.

I recently switched from Oral B to Sonicare and I am ready to switch back based solely on the app alone. Oral B is so much more user friendly and has so many more features, like tracking my brushing sessions, guided brushing, and even giving me cute little medals and stuff for different milestones. I'm just highly disappointed in how little this app does. It's honestly kind of useless to have in my opinion.

This app is nothing but a waste of time. You think you did a great job(when it actually tracks the toothbrush position correctly), and at the end of the session, it doesn't save it showing like you haven't brushed your teeth? Most of the time, the tracker reads that you are not brushing and area of your mouth that you are actually brushing. Let's make most of our toothbrushes bluetooth capable. Increase the price of the toothbrushes. And then make a horrible app. Makes total sense phillips

What's new

With the new update, the Philips Sonicare app continues to provide bug fixes and performance improvements based on your reviews and feedback.