Philips HearLink

365 reviews
Content rating
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About this app

The Philips HearLink app is compatible with all Philips HearLink wireless hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

With the Philips HearLink app you can easily and discreetly control your wireless Philips HearLink hearing aids.

The mobile device becomes your remote control for changing listening programs, adjusting the volume, muting your hearing aids and activating streaming options. Here are some other helpful app functionalities:

- Select from which of your TV-Adapters you want to stream the signal to your hearing aids.
- Check your hearing aid battery level or the connection status from your mobile device to your hearing aids.
- With the "Find my hearing aids" function, you can track the location of your hearing aids.
- Connect your hearing aids to other devices and web services via IFTTT.
- Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Philips Bluetooth hearing aids except Philips HearLink 2000 and 3000, if your devices support audio streaming.

For more information, you can access instructions on how to use this app in the application settings.

We recommend using the latest version of Android OS.

To check the latest list of compatible devices, please visit:

The app is not compatible with the following Philips HearLink models: IIC, CIC, ITC.

We hope that you will like the changes. Thank you for using our app!
Updated on
Sep 27, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

349 reviews
Rose Anna Mazzotta
July 20, 2023
I am tired of having to reboot my phone to get a voice prompt to work. My other problem is I can hear everything from my phone except on a phone call. I am on Bluetooth, connected to Samsung hearing aid setting. The app doesn't do any of the things other people tell me they can do. Update, tried version 2 same old issues and it doesn't have a voice prompt. You answer everyone with the same response. Obviously it is computer generated. Does anyone EVER check the app
4 people found this review helpful
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SBO Hearing A/S
July 21, 2023
Dear Rose, thank you for reaching out. As our workarounds vary depending on the specific issue and device, we direct people to our email in order to tailor the solution to their present circumstances. In this way, we can easily follow up if more information is needed. We welcome you to reach out. Kind regards, Marc
Roger Schneier
April 5, 2023
Frequently disconnects from either one or both hearing aids for no apparent reason, even with no other blue tooth device connected to the phone. Has shown 10% remaining with a fresh battery which then lasted several more days (and showed 100% on my iPad). I finally uninstalled the app, which is no great loss since the volume can be adjusted directly on the aids and the alternate modes and eqalizer are pretty much a waste. I kept the app on the iPad, where it's more reliable but still not perfect
14 people found this review helpful
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SBO Hearing A/S
April 12, 2023
Dear Roger, thank you for reaching out and we are sorry for the inconvenience. To get the best battery reading, we recommend you restart your hearing aids after changing it. Regarding disconnections, we welcome you contact us at, we have workarounds that might be helpful. Kind regards, Marc - Philips Consumer Care
A Google user
January 28, 2020
This app is great for adjusting the volume, BUT it does not have a way to quit the app, keeping it running constantly on the Android. In fact, when my hearing aids are removed, batteries out, it still reports the hearing aid. When it is wrong (says an aid is disconnected), you have to restart your phone because the app doesn't refresh. Needs improvement. Doesn't appear to have a way to email the developers.
37 people found this review helpful
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SBO Hearing A/S
March 5, 2020
Hi Melissa, We are sorry to hear that you are having trouble with our app. Please reach out to our Consumer Care for support at Kind regards Philips Consumer Care

What's new

Thank you for using Philips HearLink!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Philips hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues