It's been improved over the years. But still needs some fixes badly.
Terrible customer service, my app has been down for 2 weeks and had to go back to using camera for cases. Have put in 4 tickets and emails and still not corrected. I took it upon myself to uninstall and reinstall the app to get it to work.
Would it be too much to ask for an ap that is mandatory to use to actually work... Especially when the older versions worked?
Needs Work First of all let me state that I use a Samsung Galaxy S7 and I work as a field inspector for a company that is making using this application mandatory. I love the idea and this app. has already saved me a lot of time and has eliminated about 65% of my paperwork. A good app. that will only get better, I'm sure. Camera needs work though, zooming needs to be fixed and the camera should support autofocus and not delay when taking pictures. Thank you!
Not working. Shuts down a lot. Hasn't worked in three days. No technical support. Sometimes loses the completed cases. Poor quality app.
Helpful Needs to fix ability to, "add-to" call log and sync up in the field through the app, I think I heard they are working to add it. The camera pinch zoom is WAAAAAAAAAAAAYYYYYY too sensitive, please somehow lower the sensitivity. I feel like I spend more time adjusting the zoom than it would take using my phones camera app.
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