App has been improved, working fine now without crashes after the latest update. I had my first order experience with both PharmEasy and netmeds. PharmEasy operating model is by far much better than netmeds except that prices are not available in the app. Cancelled my netmeds order and placed 2nd one to evaluate how it goes. Plz Improve the optics of the app with price visibility that's the feedback I have to rate it 4/5
Service is not at all organized, if the bill is prepared and you are asking us to make an online payment, being first time I decided to make a payment after DELIVERY. At the time of delivery 2 medicines were less and that was not informed in advance.
The app may have been written well but the company and the service behind this app is absolutely pathetic. Delivery happened one day late. The delivery partner as well as delivery person won't pickup the phone even after several calls. Delivery was supposed to happen at 6 PM and when nobody showed up till 10 PM, you call customer care and you will know they only service between 8 AM to 10 PM and hence no support. Best thing is next morning customer care tells me I should keep calling the delivery boy and they can't do anything other than escalation. Worst service. Neighborhood chemist are much more friendly snd definitely understand the need of patients by looking at the medicines. You cannot delay life saving drugs!! I hope they learn...
Good and original medicine.. Taken time to deliver but I raised issue then it's delivered at the earliest.... Very satisfied with the online medicine
If you are not receiving their calls they will block you not good business strategy worst experience from customer support......!
Overcharged in name roundoff fake app pls do not buy if overcharge to all of us they total amt came what
- No need to wait for a call to confirm your medicines, now you can add the medicines you need while placing the order.
- Introducing new categories in Health & Wellness section.
- Improved visibility of your order status.
- Bug fixes and performance enhancements.
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