Updated app now cannot find bravo, tried unpairing but now sits at press button near phone and never connects. Needed a brand new battery that fixed the problem. Still cannot believe you cannot use your smartwatch to find devices? You need to replace batteries on all new devices instantly. Wife had two for Christmas and worked until Jan 1st
Device wouldn't ring even when the app said it was. Battery was fine and I ran all of the troubleshooting. Works now, but support took nearly 2 months to reply and was useless when they did. Relatively pleased with the device, but the team needs work.
Completely useless app. & device Have tried reinstalling, etc., and it can't even log into my account to add a new device, and it also can't create a new account either - both options fail. Never mind the fact that all my devices had their batteries fail after a few weeks, and support don't give a toss. It took months to even get a response to my case, and they said that they would send replacement batteries, but they never did. Stay clear!!
Good idea, but bad implementation. The app is slow and unresponsive and locates the Trackr 1km from its real location. Useless for what it is advertised for.
The app works as advertised. I am not sure where the negative reviews are coming from? The product clearly states how it works (short range Bluetooth and crowd sourcing).
Many of these negative comments should be directed at the BT technology, phone's radio strength, and interference sources. I researched 5 BT products and chose this one. I like this product's separation alarm and locator feature. Over xmas I used it located my tablet at the bottom of a magazine rack..compliments of my nephews..perhaps to have been lost for months. Also, I reported a possible software problem and "Jesus" at Bravo wrote that he fixed it and to download the patch (I did today). As a side note..I am in no way related to this company. If I could find a better BT product for the price .. I would buy it..but..I'm here for now. Only caution..there are incorrect reviews..it's a 1620 battery in mine (BravoR)..buy the correct replacements for your unit.
Very happy to bring more functionality to our Alexa Skill. Enabling the "Find My Phone" skill by TrackR will now allow you to get the location of your phone in addition to ringing it when you are near.