Lousy app. Actual printout is disoriented but seen on app is ok. Now the booklet can't be shown to relatives. Shame on the developer who didn't do thorough test before letting it be used as commercial product. Update: Got a replacement book, this one is much better after editing/ resubmitting with updated app. So far only 1 photo got a face cropped out on the printout.
After paying for the photos, cannot upload. Kept repeating the process a few times via WiFi and finally using my data. Now I'm asking for a refund. After three attempts to get refund, were given standard reply of go to Order and Re-Upload, which did not solve the problem. Still refusing to refund. Substandard app that should have been properly developed before releasing to public. Very disappointed.
Terrible service, my order has been 6 days and it's still in waiting status. Email support also has no response. No other alternatives like hotline or address, really dubious.
Very convenient. I get my book in a week. Happy with print. But not happy that when receive a notification, message shown is not complete. When I tap to open the app, the message is gone. For example notification sentence stops at Use Code...., and no more message when I tap to open app. Very frustrating.
I cannot proceed after i enter the delivery address, keep asking me to edit the state. i have tried plenty of time but problem still exist.. cannot proceed to payment! ><
Worst application ! After payment done, cannot upload and already contact to email and calling by phone to customer service but it also not solve the problem . I ask so many times they said the payment success , till the end i find out the payment not success . Wasting time !
- Progress indicator displayed for order processing after payment. This is to enable the auto upload of projects after payment is made
- Product prices in the App are updated upon the first launch, after download
- Additional retry for backend PDF API call
- Additional reminder to start/resume order upload
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