Phyn

Phyn LLC

About this app

Phyn lets you speak the language of water.

From the free Phyn app you can understand how much water your family uses and where they are using it the most. Get alerted the minute a leak issue occurs and run diagnostic "Plumbing Checks" to proactively catch tiny leaks before they become big problems.



PHYN SMART WATER ASSISTANT

Leak alerts:
SMS and push notifications alert you at the first sign of a possible issue. Take action by connecting to a HomeAdvisor plumber in minutes through the app.

Plumbing Checks:
Turn off your water at the main and run Phyn’s Plumbing Check feature. In minutes Phyn will detect pinhole leaks and poor seals in your water system.

Water Use Plus:
Track and view your water use daily and monthly to get ahead of your water costs, and see how your home compares to others. Over time, Phyn learns your system and communicates your water usage down to each fixture. See every water event in your home so you can teach Phyn about your water use.

Pre-Freeze Warnings:
Phyn’s patented pressure sensing sees the ice crystals forming in your pipes before they have a chance to freeze and burst, giving you precious time to take action and avoid damage.

Smart Home Integrated: Use voice commands to learn about your water use. Phyn works seamlessly with Amazon Alexa and Google Assistant. And with IFTTT you can have Phyn trigger actions with other smart home devices.

Manage multiple properties
Monitor water use and receive leak alerts for up to 6 properties from one account in the Phyn app.



PHYN PLUS SMART WATER ASSISTANT + SHUTOFF

Auto and Remote Water Shutoff:
After Phyn learns about your home’s water use, it can turn your water off automatically to prevent damage from leaks. You also have the choice to turn your water off yourself via the app, from anywhere.

Leak alerts:
Phyn constantly monitors your home for leaks and potentially harmful changes in pressure and temperature. As soon as an issue is detected, Phyn sends you SMS and push notifications to tell you what is happening and gives you the power to turn your water off to mitigate water damage.

Water Use:
Stay ahead of your water bill. Graph views of your monthly, daily and even hourly water use.

Water Use Plus:
Track and view your water use daily and monthly and see how your home compares to others. Phyn learns about your plumbing system and communicates your water usage to each fixture type (showers, sinks, toilets, etc…). See every water event in your home so you can teach Phyn about your water use.

Plumbing Checks:
Phyn automatically runs daily diagnostic checks to give you and your plumber insights into your plumbing so that you can ensure that your system is watertight.

Smart Home Integrated:
Use voice commands to learn about your water use and control your shutoff valve. Phyn works seamlessly with Amazon Alexa and Google Assistant. And with IFTTT you can have Phyn trigger actions with other smart home devices.

Manage multiple properties:
Monitor water use and receive leak alerts for up to 6 properties from one account in the Phyn app.

Ratings and reviews

Can't even create an account. I have a Samsung S22 ultra and this app doesn't work on a mainstream phone. Tried it on my wife's phone , same issue. Update: Turns out the app needs all the permissions known to mankind. Give the app all permissions and reboot your phone. Called customer support ( ⭐⭐⭐⭐⭐) and they helped me understand the issue. Now I'm able to use the app. Kinda feels like the app was an afterthought.

Haptic feedback on every press is annoying. Should be an option to turn on/off. I frequently have to close the app to get it to refresh or load the latest info. AI/ML is not really working well. It's on par with others though. Mostly doesn't recognize uses correctly after 6 months of correcting it Other than that the app is fine. Good display of info and nice layout. Mainly good for monitoring only. Update: detection got much worse. I tried to get them to reset the learning but said no.

I have the phyn plus 2nd gen. It is excellent from a device standpoint. It detects leaks and shuts the water off as designed. The app is lackluster at best. It is glitchy and appears to be thrown together as an afterthought. There is no ability to view a graph of sensor trends. Moen provides the ability to see a graph that trends pressure, flow rate, and temperature. The graphs can be real time or over a period of 24 hours or 7 days. There is no reason phyn can't provide the same functionally.

What's new

Enhanced Water Softener Management: We've improved communication between Phyn and EcoWater apps, allowing for more accurate water use measurement and leak detection.
More Insurance Options: During installation certification, you'll now see a wider range of insurance partners listed. This simplifies the process of getting your Phyn device approved by your insurance company.
Minor bug fixes: We've also addressed some minor bugs to ensure a smoother Phyn app experience.