If the app works as supposed to all is good. Even though the app is slow and communicating with the system takes forever. Unfortunately, most of the time the app does not work. More often than not one is greeted by an 'oops, something went wrong' message. Or, in case of reserving a shower, it deducts one of your shower credits but never shows the shower number and door code. If a flying J and a pilot are on opposite side of the street pay extra attention or you may book a shower at the wrong truckstop. So, while the idea of the app is great, the implementation and functionality is horrible.
I was using the older version of this app and it worked great. It did everything I needed it to do. When you did the update I read the reviews and the newer version was not well received so I stayed with the older version. It was great and it gave me all the info I needed quickly and I loved it. Needless to say circumstances forced me to go to the newer version... wow, this app has way to many bells and whistles for me. You need to go through way to many hoops to get to the information you need. This may cause a distraction that could generate a dangerous situation on the road. Please alow us, the consumers to decide which version we want to use. Please make available the older version for us so we can decide. Thank you.
When first trying the resister... it timed me out in the middle of registering. And it crashes all the time. In order to use it I have to reset the memory caches in the settings.... I reflashed it to my phone twice. No help there. I suspect that in its efforts to be secure... it has created irresolvable conflicts from a user perspective.
From a usability standpoint this app is fundamentally backwards. Instead of catering to the needs and usage style of its customers, the designer and/or committee are utterly ignoring the KISS principle and forcing what they want. After the third time the app lost my login credentials I had no interest in entering the account info again. I just want to be able to quickly look up fueling locations, and maybe what food options are available without hassle.
Incessant shut downs. Takes an immeasurable length of time to load at start up. Also takes far too long to load fuel tab in order to effectively utilize the pay from app function. Too many bugs go unchecked and it's in need of updating
No good, total waste of time. Won't connect to the store half the time and when it does, it's very slow. Some stores don't give points and I have to ask the manager to load them. I see all the rewards cards I ever had but no longer carry. Can't select or edit cards. Tired of the oops messages, and now my login info won't work. This app is junk.
General bug fixes and mobile fueling feature improvement
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