I love the idea of being able to set up fuel pump from inside your truck from app especially when it's cold. What a awesome perk. That being said it's a 50/50 shot if that even works. I also keep getting a pop up saying Unfortunately Pilot App has stopped working. Fix those things add a feature to be able to purchase showers from app. Fix it to were all my fuel recipts can be found, and this app would be gold. The Reward Card points, Pilot Locations and fuel prices seem to be accurate . But this app needs alot of work. I mean you sure bend us drivers over on prices in your stores so at least make this app decent.
If you are going to make an app that we can use to start fuel with it should work before you put it online. Always having trouble connecting to the store. I can never add def as it wont go through and then i have to wait 10 min for my card to work so i can fuel.
This is the worst app I've ever used. There are 5 cards listed in my wallet and I don't know whose they are. It won't let me delete them. It won't let me enter my own card number in. It has never allowed me to use the shower thing as it never recognizes that I have showers on my card. It crashes all the time. There is no place to go in under my account into to change my email or security questions. Pilot needs to fix this app in a bad way.
The My Pilot app was a great app up until mid January when the fuel from app part quit working for me. I've called customer care. She had me uninstall, reinstall, and change my password. None of it worked. I can still check my point balance and reserve showers from the truck. If not, I'd uninstall completely.
The Pilot app is totally broken. *Update, several months later... Still broke af more often than not. Give it up PFJ. Find some new programmers.* Can't use it at all. Can't sign into existing account. Can't reset password. Can't create a new account, it won't accept my birthday as legit. And it doesn't work as a guest either. Can't even use it to locate a Pilot/FJ location.
App won't even find a location when you're sitting at the fuel island. When it does connect you have to put in you info again. Because it loses connection to the store or freezes up. Be nice if the app worked before you actually pull into the fuel island.
Bug Fixes (including login issue)