A lovely looking app with many great features, on the whole very good. However, one upsetting omission- A child can order a custom card "accidentally" (without any parental safeguard) - their existing card is then void until the new one arrives. Result: one unhappy child. Having said this goHenry are going to refund the cost of the custom card. Hopefully a safeguard for this will be added soon.
Right so before the update I could use the app on my phone, now when I try to log in it keeps saying that I have the incorrect password. Works fine on the computer tho, and yes I did use the exact same details for both the phone app and the website.
Have been using this app for several years now, never really had any problems with it. If you are astute, you can easily manage it properly without having to pay transfer fees, only the monthly service payment, which in the scheme of things isn't excessive. The times I have had to contact them, the assistant has been absolutely great, polite and sorted out my issue. Love knowing when the kids have spent money, especially online as you can't always guarantee they haven't signed up to more than they think they have (cancelled a couple of dodgy subscriptions). Love it for the 7 to 13 ages, before trusting them to have a proper bank card (that is much harder to monitor)
Worked really well until recently. I can't log in to the app anymore even though logging in to the website still works fine. :-(
It's really fun and easy!!! my parents put pocket money on my card and I can use it like a credit card! I can also go to cashpoints and get cash out! It also has a great saving feature. GOHENRY IS AMAZING!!!
This new update has made everything alot clearer.. thank you makes our life so much easier. My kids love it.
Hi goHenry families,
Kids – we've made your app super simple so it's easier for you to see exactly what's going on in your account.
Parents – we've simplified your view of the app too, so it's even easier to manage your kids pocket money.
goHenry is coming to the US soon! We've made a few tweaks behind the scenes ready for our launch in the US. UK customers will not be affected by these changes.
We hope you enjoy our app! We update it regularly to make sure it’s as good as it can be.
The prepaid debit card for kids...with patent-pending parental controls.