
C B
Unfortunately, this app is useless for me. There's no way to order my favorite smoothie, Crazy Bee (add orange sherbet). They need to have a 'create your own' option or at least offer all menu options, even the "secret" menu options. I even tried to customize a different smoothie to make it similar to the one I want, but when I tried to substitute two different ingredients I was only able to pick one substitute for the two. So now I keep missing out on earning rewards.
5 people found this review helpful
Hi there! Thank you for taking the time to share your feedback with us! We're always looking for ways to improve the user experience. Your comments will be shared with our app developers for their consideration in future updates. Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️

Meghan Wheat
This apps trash. It used to be fine, and I'd order ahead all the time, but now they've changed it. which basically means you have to confirm your pick-up location, but you can't because the bar covers the confirm button. You have to add the payment method during checkout, but you can't because there is no way to confirm your payment. You can't find half the menu, not that there is much to pick from since they removed most of the options. There's no point in going here anymore with all the issues
10 people found this review helpful
Hi there! Thank you for taking the time to share your feedback with us! We're always looking for ways to improve the user experience. Your comments will be shared with our app developers for their consideration in future updates. Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️

Phil Gott
Clunky app. The worst part is that I'm unable to use the remaining balance on the gift card. I have $20 on the gift card, but if the order is over that, it won't let me use the gift card as a payment (and pay the difference with a credit card). Unbelievable that the app doesn't allow that simple function.
1 person found this review helpful
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)