3.3
975 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Now you don’t have to pause what you're doing to change things up. The My Tap feature offers command customization for a personalized listening experience. With one or two taps, you can set a timer, start a stopwatch, hear the time, or select your favorite Spotify, Apple Music or Deezer playlist directly from your headphones without ever reaching for your mobile device.

Customize audio settings, choose your preferred voice prompt language, install updates, find your headphones, and more with the BackBeat app by Plantronics.
Updated on
Mar 30, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.3
975 reviews
A Google user
December 8, 2018
DON'T GIVE UP - IT DOES PAIR! I have an LG V10 and the Backbeat Go 410. Like many others who have tried to use this app, I couldn't get it to pair although the buds themselves paired easily with my phone. Without the app however, I didn't have access to the EQ, choice of ANC and connecting with Google. I contacted tech support and they gave me very specific instructions. Essentially uninstall the app, unpair the buds, reboot phone, install App again, pair again etc. The IMPORTANT THING: After following the tech support instructions, my experience was that the Backbeat App kept telling me it wasn't pairing and kept searching. Even after I kept it searching for several minutes it said it couldn't find my phone. I thought it just would never work. BUT ON A WHIM I came back a few minutes later and tried it. I turned on my buds with the middle button and brought up the Backbeat App. It immediately said it was connected and I had access to the EQ etc. settings. From here on I've been able to listen to my music simply by pulling the magnets apart and bringing up the music. Everything else is automatic.
16 people found this review helpful
Did you find this helpful?
Dan B
July 21, 2021
In addition to disconnecting from the app, if I take a call and hang up I can no longer hear music, YouTube, or any other sound included notifications or ringtone unless I disconnect the buds and reconnect. If I get another call, have to do it all over again! And now I see the app hasn't been updated in over a year! Uninstalling!
9 people found this review helpful
Did you find this helpful?
A Google user
January 27, 2020
After trying the BackBeat FIT Companion app and failing miserably I decided to try this one. Not much better. At least this one recognized that my Backbeat FIT 2100 was connected to the device. It was able to control the volume of the voice prompts, so those two things combined get it two stars. I tried using the app to remove an old paired device. It temporarily bricked my headset until I plugged it in to charge for a little while. Being the glutton for punishment that I am I tried it a second time with the same results. At that point I tried a different option, the factory reset. It also temporarily bricked my headset until I plugged it in. So this gets uninstalled as well.
5 people found this review helpful
Did you find this helpful?

What's new

Disable OTA support including language change on BackBeat PRO 5100