This app is a great concept if it works. The Jobs were never accepted. I paid 62 dollars for my self and my grandparents($124) homes to be plowed. The app takes your cash with no guarantee of arrival times. I requested asap service ... Almost 4 hours later and I have yet to hear from anyone on the requested work. So I cancelled the requests and now I must wait 2-4 days for my refund for services not rendered. They really need to do better.
From downloading the app, to creating a profile, to ordering a plow during a blizzard, to working with customer service, to the actual plow service... everything has been great! Our plow showed up earlier than anticipated (we selected after 3pm cause we were in no rush to get out of the house) and he cleared our driveway quick and efficiently! With the smaller amount of snow we've had this season, this has been a great way to get plowing when needed without having to spend the money on a full season! Customer service was great too when I needed to add a note for my plow driver!
Well I live in the snow capital of the Northeast, Syracuse NY, and today was the second time we used this horrendous service. The first time they plowed a pathway, not the Driveway which was what I paid for. Then a second guy had to come and clean it up and it finally looked like what I paid for. The same happened today, and this time even the second guy didnt know how to correctly plow a 2 car driveway! So I paid 30 dollars for a half plowed Driveway. Now I will be deleting this useless app! Don't use it
Put a request for a plow at 6:30am and quote was 32 dollars. Job assigned at 6:42am and by 12:30 no sign of anyone. Looked on the app and saw it had been cancelled. Was never notified so sat waiting 6 hrs for a plow that was not coming. Went to reschedule and quote was 54 dollars! Not cool. Felt completely taken advantage of. Ended up shoveling the driveway ourselves. Never again. If you're overwhelmed from a storm, then say you can't accept any more requests at that time. And gouging on the price is really unacceptable.
Great job. Showed up in the time frame I was told and the one who did the work made sure I was satisfied with the work he had done before he left!. Good first experience!.
Great app. Helped us when we were in a real bind when our regular plow guy never showed up.
-Plowz-On Demand Snow Plowing is back with version 3.5! Check out the new app
- New and Improved Plowz order funnel
-Leavz is brand new! Schedule leaf removal and get a price in under 60 seconds.
- Numerous Bug Fixes.
- Improved user interface.
-Improved user signup process making it even easier to get an instant price.
-Apple Pay is enabled for both On-Demand and Weekly jobs.
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