FieldOMobify is a complete field service management software for your business. You can manage your sales and field operations within one app. FieldOMobify works in conjunction with the FieldOMobify web application which gives you a power to manage your business from anywhere.
FieldOMobify works as a business manager for your field service business giving access to manage teams, territories, projects and sales.
Features of Fieldomobify:
As a service engineer,
• Receive customer calls/ incidents on your smartphone along with a complete call history with AMC details, notes on payments due, history etc.
• View all your calls on a calendar, set appointment reminders and reschedule appointments
• Update status of calls on the go and stop wasting time filling up manual Daily activity reports
• View customer locations on a map and get driving directions to the same. Plan your travel time efficiently
• Attach files / photos / videos to the call for off-site analysis
• Instantly capture customer feedback & signature on the service provided
• View important Messages from your organization with attachments like videos, documents etc.
• As a service head,
• Assign/schedule service calls to service personnel calls optimally with the help of their near real time location information
• Broadcast rich messages to your field personnel with ease. Attach videos/ manuals / instructions to messages
• Get complete call audit with location and time stamp
• Track the utilisation of your field personnel time – call response time, travel time, resolution time, out of office time, overtime - and correlate travel data with reports
• Get valuable insights on how efficiently field team is deployed and improve on the same.
• Benefit from accurate customer service data gathered from the field with little or no burden on the field force.
• Easily create and generate territories with streets, buildings or rural addresses.
Note :- If users want to access FieldoMobify App, kindly register on http://www.fieldomobify.com/ and after registration, user will get login credentials from there itself and based on those credentials , you will get an easy access of fieldomobify application.