
Kiki
Bottom of the barrel. I downloaded the app so that I could save some steps uploading my scanned receipt directly from my phone. I tried to log in with my username and password (after first verifying / logging in on the website that i had the correct info). I kept getting an error msg that my login info was incorrect. Did not want to reset it and then have my web info wrong so I gave up. The website is so poorly designed, i was hoping the app would be better. Now I'll never know!
8 people found this review helpful

Patti Ringo
Abysmal app. I can't get into it at all. Customer service says they don't know what's wrong and I should just use a web browser instead. The website is not mobile friendly so I pointed out that I don't carry my laptop with me when I'm out at places I would use the app. He said he'd note that in my customer contact notes. No, my dude, that is not where that comment should be noted. IT is the only place that can update that function. Not me and my account. Very disappointing result.
1 person found this review helpful

Brian Kudera
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I have 2 accounts with P&A Group. When I go to my account list, nothing shows. Also for the details that do show, there's no indication if I'm looking at my FSA account or HSA account. Additionally, a claim I recently filed and was approved is nowhere to be found. Update July 2025 Cannot add expenses. When clicking add expense, the page goes blank.