Let me give this the benefit of the doubt since, I'll admit, I'm using a flagship phone from a low end brand. I'm using a Firefly Mobile Intense Desire. I manually rooted it before. I manually unrooted it on the same day. I repeated that process of rooting and unrooting as the need to install rooted apps arose, so I'm pretty sure I know what I'm doing. So, my first issue is that you can't install the app on a rooted device. The second is that my app currently isn't rooted but I can't create an account.
I changed my handphone and when I downloaded this app I cannot log in kept telling me that this new device is not recognjzed as there are other 2 devices listed already. how can I delete those listing I don't have the old phone already.. too troublesome.. Is there international costumer number where i can call? I'm staying singapore..
Fingerprint login feature is not good at all. It says successful but afterall it prompt me invalid credentials. Also im asked to register my device everytime i login. I already registered my device several times. Also the quick balance check is always crash. I dont really enjoy the new features. Please test the app before you release to us. Thanks
Is there any problem in your system? It stays on the homepage with only the word "PNB" on it. I can't type in my credentials. I already uninstalled and install the app yet the same problem occurs. Please give me some feedback!
This app is very buggy. The worst problem would be when app would not recognize your correct login credentials and forcefully lock you out of your account. That happened to me 3x. This situation is especially difficult for overseas users like us. What's worse, customer service doesn't really care to respond to queries promptly. Update: Tried contacting channel given by support but still no response after several attempts. Email enquiries take around 2 weeks to receive feedback, the 2-day wait time is a joke.
i have to go to the bank branch in order to setup this app, what the heck..whats the purpose of having a mobile app for? its so simple to achieve this by just logging in to the pnb website and from there get a pin request. how hard can that be? so annoying. useless for ofw workers
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