So far you are the best one from my 2 other account. Bdo and rcbc. The teller from espana and recto branch i don't like the service there. I almost take all my savings from pnb because of them. I asked them to help me with my online banking account they just told me to call customer service. they don't even allow you to use their phone to call customer service. I used to call customer service using the bank phone of east west and bdo. I wonder sometimes only me who do the transaction because of very poor service. I almost widraw all my savings if not because of the kind lady staff who assisted me from zamboanga city branch. Thanks to her.
I did not registered any device to this app except with the one i am currently using, but then week later this app wont let me login, it keep saying "This device is not registered, you must remove your registered device to login" PNB pls. reply with possible solution, dont just say call or email us at customer care.
change of phone number im so excited to use this app coz finally its here!!! but to my dismay when i log in to my account, they are supposed to send an otp account but my phone number registered was the very old number thus i cannot receive the otp number. i have updated my number in the ph last june only. im currently in singapore, can advise me how to update my phone number while here? thanks a lot in advance
very disappointing. this so-called app only supports accounts with ATM. what about us customers who has passbook accounts? before making an app, make sure you thought about your client's needs not just make one for the sake of having a mobile app.
I love the app since I can easily track my transactions. However in the recent update, that tab was changed. Before it has orange icon (indicating withdrawal) and green icon ( which indicates deposits). Now , it only shows the green icon be it a withdrawal or deposit. Its much easier to track my transactions before than now. Hope you can fix this...
Can't sign up my mother's SSS Pension PNB Super Teller account. She always asked me to check it but I'm always at work and she doesn't like withdrawing all by herself as she's too old. And so we go through 2 to 3 times to check it every month and she hated it.
This app provide all bank contacts for balance inquiry, statement, customer care