So far you are the best one from my 2 other account. Bdo and rcbc. The teller from espana and recto branch i don't like the service there. I almost take all my savings from pnb because of them. I asked them to help me with my online banking account they just told me to call customer service. they don't even allow you to use their phone to call customer service. I used to call customer service using the bank phone of east west and bdo. I wonder sometimes only me who do the transaction because of very poor service. I almost widraw all my savings if not because of the kind lady staff who assisted me from zamboanga city branch. Thanks to her.
change of phone number im so excited to use this app coz finally its here!!! but to my dismay when i log in to my account, they are supposed to send an otp account but my phone number registered was the very old number thus i cannot receive the otp number. i have updated my number in the ph last june only. im currently in singapore, can advise me how to update my phone number while here? thanks a lot in advance
Everytime i log in, the app is asking me to register the same device. Thus, asking me to enter the sent OTP on registered sim. How can i enter when there is nothing is coming in my phone? This is not my first time encountering this problem. How frustrating when you are in a hurry...
Great app for banking Well I've been only using this app since today, well everything seems to be great but the only problem is theres no option on how to find PNB ATM'S i travel a lot and its a hustle for me to go around the city back and forth just to find one.
Simple and easy to use app. Doesn't lag as much but most of the problems are server-sided - it's often down. I would love it if the developers implemented fingerprint recognition, or at least let the app auto-fill my username. Having to enter my username every single time gets super frustrating.
My phone is rooted so...i cant login because of security reason please fix it... my phone is rooted for years and my other account like paypal is safe for years even if my phone is rooted so please, fix that problem thanks.other banks apps. that i use has no problem like this.