Awesome app. Much needed in Guwahati. The app is good, but not perfect. I've been using it for a month now, and here's what I think - PROS: - Reliable and prompt service - Polite delivery persons - Reasonable delivery charges - Auto-detects location. (I especially love this feature) CONS: - Search feature missing. The app desperately needs this; then the user can maybe enter a restaurant name, or look for some specific dish. Add this, and the app will be perfect
Stupid app and service. I waited for an hour after placing the order and then when I called up to know about the status they said they don't have delivery boys so they will not be able to deliver. They did not send me a cancellation message or any update about my order. Sick service. Their mobile number is not reachable 9 out of 10 times.
The service is prompt and good. In case there's any problem or probable delay, they either call or text asking for preference. Satisfied till now. However, only 3 restaurants show in the app and I have the latest update. Please do something about it!
They don't give bill of the restaurant you're ordering from, that makes room for suspicion.. No way to verify whether the food is coming from the restaurant or some random shop..I hope they work on that or else it would be hard to go far as transparency is very important.. Delivery was on time btw.
This review is based on 7 months after using the app. Delivery executives doesn't bring any changes. No online payment options. Most of the time you will receive food items with all its contents spilled out from container. Executive don't use food carrier bags. Item Prices are higher than actual restaurant bill (Considering additional price is for packing, they deliver gravey in polythene pack, so packing charges is out) plus higher delivery charges. They have lots of rules and advice from where you can order and eat bring down your own desires and orders. These complaints remains same irrespective of area they serve (viz Indrapur, Bhangagarh, Geetanagar, Zoo Tiniali). Uninstalling it.
Pathetic No proper bill even when asked Food is already cold. Not genuine from the restaurant I ordered. Wish I could give a zero star.
Location issue solved