One of the worst apps I've ever used Terrible app has no cinema north of Coventry available to book. Only downloaded as their also terrible website does not allow you to select seats on tablet or mobile and suggests using the app. Don't have this problem with another well known cinema. Uninstalled immediately.
Pointless Doesn't allow bookings for 'Cinema De Lux' and couldn't locate my nearest cinema, but found three in other 'local' cities much further away. Ridiculous. What's the point of using this? Dunno, use the web page, it's easier.
Rubbish Downloaded this app because their website is completely terrible, and I wanted to book a couple tickets for Nottingham. Having downloaded it, the app crashed on me twice before I successfully opened it, and guess what? The only cinema unavailable on the app is Nottingham. Don't waste your time, this app is s***.
Asinine password requirements Every time I tried to set up a password I knew I'd actually remember it was deemed invalid due to (previously unspecified) arbitrary requirements, which meant I'd have to write it down rendering the whole exercise pretty much moot. Annoyed me enough that I just uninstalled the app
Still full of glitches Great looking app and when it works its fantastic. But there are regular glitches. Timing out problems and so forth. Keep up with maintenance and you will find people will use it and your cinema for the ease of the app. Dont and we will go else where because why spend money at a cinema that makes life hard?
I put up with it This app works about 10% of the time. It's slow, it's clunky. You're basically forced to use the app if you want to choose your seats and not pay booking fees. At least perfect the app if you want to push it. It's not difficult.
- Support Family Ticket