RealPresence Mobile - Tablet

276 reviews
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About this app

IMPORTANT NOTE: IMPORTANT NOTE: For optimal use, Polycom recommends provisioning and management through Polycom RealPresence platform.

Polycom RealPresence Mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices. RealPresence Mobile is an easy-to-use video app that provides premium quality audio, video and content sharing. Cloud-based deployment gives users access to enterprise directories at the swipe-of-a finger. Users simply highlight a name, connect, and then collaborate.

Features and Benefits:

• Share the industry’s highest-quality audio, video and content through standards-based protocols using the latest in compression technologies

• Protect your network and maintain high-scale call volume through tight integration with RealPresence Access Director

• Leverage an intuitive, consistent user interface across your mobile, desktop and room-based systems for increased productivity without complex user training

You must not be in violation of your wireless data service agreement, if any, when using Polycom RealPresence Mobile. Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their networks, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, POLYCOM recommends that you check the terms of your agreement with the operator prior to any use of the RealPresence Mobile.

Polycom RealPresence Mobile for Android is supported on a wide variety of devices – see the release notes at
for the complete list of supported devices and OS versions. Polycom does not provide support or certify any functionality of RealPresence Mobile on other Android devices or OS versions. Consult the Polycom RealPresence Mobile Support Forums at if you encounter issues with unsupported devices.
Updated on
Oct 4, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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276 reviews
Ryan Miller
April 17, 2021
Absolute trash. Could hardly see on visit with friend. Have an s21 ultra and still had issues with it. Couldn't hear without Bluetooth speaker. And getting that to play it was a puzzle I had to shut off turn on shut off things inside Bluetooth setting to be able to hear. App looks like it was designed in the 1980's. I don't know how they got DOC contract.
4 people found this review helpful
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Daniel B (RJ Daniels)
May 26, 2020
Worked... but... I had to use for a doctor appointment during this pandemic a few weeks ago, everything worked smoothly, then today on my tablet I noticed a line in my notifications that said "video". I tapped it and would pull up a screen to make or answer a video call. I do not like that it is on standby to make or receive a call. Was there every time I rebooted my tablet. So I uninstalled it til next time I have a video doctor appointment.
14 people found this review helpful
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Clifford Wood
September 21, 2020
Could not install on android note tried for hours. Than it said not optimzed for my device??? Was trying to use for inmate visits. Did download on my phone, however only one way viewing. Could not see inmate,he could only see me. This was awful, had to keep moving the phone around because I couldn't see myself to see where I was on the camera. This needs to be fixed. SCI should have stayedcwith zoom. Very unsatisfied!!!
21 people found this review helpful
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What's new

Bug fixes