PoolEntry - Pool Pass App

3.3
80 reviews
10K+
Downloads
Content rating
Everyone
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About this app

A pool pass app for residents of apartment complexes, homeowner associations, condominiums and swim clubs.
Updated on
Jun 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
80 reviews
Susan Rogers
May 31, 2022
I Uninstalled last years app and downloaded app again per management. It worked the 1st time. When I went back into the app all my info is gone, just the blue screen that says pool entry and it's blank. I again uninstalled and reinstalled. Now it says I've used the allowed amount on my device. So no pool pass and no human to speak to. Your app is a fail
6 people found this review helpful
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Mike Byers
May 21, 2021
Birthday does not capture correctly on android. When trying to correct the birthday, does not capture current entry to start from. Either way it does not convert what is selected to the proper date in the entry box. Cannot upload a photo on android. Only pulls from camera. On iPhone the app does not show last name or birthday to allow entry. This app is horrible. No quality checks seem to be conducted.
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PoolEntry, Inc.
May 25, 2021
Hi Mike, Thank you for your honest feedback. We fixed the layout issue and we fixed the issue with the date defaulting to an earlier month. Please update your app. Thank you for your recommendation to implement the option to upload a photo from the phone's gallery. We will include it in our future updates.
David G. Koltai
June 13, 2025
You have to type your username and password every time you start the app as it logs you out all the time. No fingerprint, no saved passwords. As the only feature is to log in, this app does not deliver on its one feature.
1 person found this review helpful
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What’s new

Fixed an issue where the pool rules screen was shown repeatedly on app launch.

App support

Phone number
+18884655895
About the developer
PoolEntry, Inc.
support@poolentry.com
7466 New Ridge Rd Ste 18 Hanover, MD 21076-3145 United States
+1 888-465-5895