Doesn't work with some Android phones per customer support. Won't work with my Moto X Pure (Andriod 6.0). Support said this, "I have done some digging, and as it turns out, the Moto X line won't work well with Portal unless it's running the latest Android build available for that device. If it doesn't have the latest version, or is rooted, it will have significant issues pairing to Portal. This is not an issue with Portal, but more with the Android device in question, as the latest firmware on the Moto X brings the Bluetooth stack back to compliance."
Hard to tell what the app does as it will not connect. Replaced my broken S7 Edge with a new one and the app has never worked since. The portal itself is much faster than my previous Wi-Fi but it usually isn't the first to connect, (I'm running both).
I've used a lot of Wifi router control apps and this is truly the worst one. I'm not sure why Portal opted to go with Bluetooth as the only way to setup and maintain the devices. All other routers use a username and password login. This app is very annoying to deal with as you can only use it on the device you set the Portal up on and if you want to manage Portal from another device you have to completely reset Portal and set it up on the new device... extremely inconvenient. There are also no ways to block devices from connecting, pause connections to devices, or prioritize speeds to a device. The Portal itself is an absolutely great device, but man is the app lacking features.
Works great so far. I turned on Beamforming and it is apparently on. Bluetooth pairing was difficult for a short time, but then it just worked. I just installed a new cable modem and this continued to work well.
The router is great, but this app is not. Previously worked, but now refuses to connect to the router, even after reinstall. Going through support now.
So frustrating. Management of this device is a constant headache. Customer support is awful. The app is the worst. Do not buy. This app is just useless. Look at the rating. Waste of money
- Bug fixes
- For support please see https://support.portalwifi.com/