I contacted my credit card company to get a refund, still not working!! BEWARE DON'T USE NOW! .I can't sign in since 2 weeks!! Normally I love using it,I purchased a lot of credits recently($30!),and now I can't use it. I NEED HELP! I can't even send forgot password to do that (I know my password), it does not open at all! I need this fixed ASAP!! I DON'T KNOW WHERE TO WRITE ABOUT THIS. I uninstalled and reinstalled it still won't open! How do I get my money back? Why is there no contact information?
I haven't been able to log in I haven't been able to log in for two weeks to create a postcard. nobody answers my e mails. what's going on? Is the app down? What about my credits? I downloaded this app. Then, I made a purchase of 9 credits. I ignore why I was charged three times the amount for a total of $29.97 So, I sent several message for a week or so and they have done nothing. So, I'll call my bank to cancel the whole amount. Too bad things have to happen this way.
Purchased credits. ..kept freezing screen resulting in 5 transactions. Requested assistance/ reimbursement & did not receive any reply. Even worse, I have been only able to send one postcard! I now have 64 unused credits and an ap that keeps saying "unable to send, please try again later". I've uninstalled, reinstalled multiple times, attempted to send using several different devices, no resolution. Top of the line phone. So frustrated.
For a few years, Postroid made it so much easier to send postcards to family when you're in another country! But more recently, the lack of support has made it useless. One can't edit the list of saved addresses so you HAVE to wade through all the old addresses. If you saved a draft with an image, you can't get it back. And you can't upload images from a browser. I will painfully work my way through my credits and then say good bye to what was once a useful app, but through the lack of support is no longer
MY phone and the app are frozen--I cannot see a contact name, number or e-mail. I find it very frustrating. Beware!!
Purchase credit doesn't refresh without exiting Hi, I accidentally purchased the 5$ credit 4 times cuz I didn't get any feedback that the purchase went through. Will you please credit me for 3 of those purchases.
1. SSL is supported
2. Credits display issue is resolve
3. Other minor fixes
Touchnote: the easiest way to send postcards and greeting cards!