Delicious convenience This is a wonderful delivery service, and very convenient for those of us who have difficulty getting around. I've only had one order where there was a mistake made. The app is easy to use and the drivers have all been lovely. The one thing that keeps it from being 5 stars is that the delivery fees seem a little arbitrary and are high for some places. A restaurant across town has a $12 delivery while one a few miles from my place is $24. Overall, though, I'm willing to pay for the convenience!
Disappointed Placed order & received no confirmation. Delivery never came & I was never contacted by email or any other means. Only good thing I can say is that my money was returned to my acct the same evening.
Great app bad custmer's service It's all great until you have an issue and then run into customer's service. Never solved mine.
Good looking, lied about fee Has access to more restaurants than eat 24, better looking, but expensive and charged me more than they said at checkout. I have screen shots of what i was told I'd be charged at checkout and how much i was actually charged. They differ by about 15%
Wrong order, 1 hour, 3 charges Ordered from postmates, took a long time to find a postmate, after my order was accepted it took over an hour and the time kept changing, then the official amount was 13, but 16 was charged on my card, they delivered food from a different restaurant and then charged 21. Not using again.
It won't let me insert my address to order. Noticed it won't let me place a customer support claim in app either. Fix the problem and I'll rerate when the service is actually available.
Truman, Ford, Hughes, Disney, Jobs, West, Postmates.
Android Pay is amazing, so we support it now! That's right: you can now pay with Android Pay in this update. Don't have Android Pay setup? We even help you set it up!
We also fixed at least one crash that only happens to about 18 people a day, but we love all of our users, so we fixed it anyway.
We're so excited about Android Pay, here's a code for free delivery for the first 100 lucky ducks: DROID. Go nuts.