Review for APP, not service. UI/UX needs serious work From a user experience standpoint, using postmates is the worst. Throughout the checkout process, you are taken into deeply nested menus with no static footer or top nav bar to let you know exactly where you are in the checkout process. Having no static menu items also make it hard to see what items have already been added into your cart. Pls put a little more thought into design and user experience because I'd probably never use this app again
i couldn't cancel an accidental order i hit an order and tried to cancel it within 30 seconds and it denied me. the add had a $3 burrito with a hidden $7 delivery fee. you should have a 5-10 min window to cancel orders.
Great service!!! I got an order from a restaurant that was definitely subpar. I contacted postmates since they use a different card at the business to see what I needed to do to get a refund back onto my card. They responded quickly and even refunded the amount themselves. THANK YOU POSTMATES!!!
Too high You pay almost $20 if not more in just delivery fees for it to take over an hour to receive your food. Either cut down the delivery time or cut the delivery fee in half. Won't be using this app again.
Terrible service My order was canceled and I was charged for delivery even after my subscription Postmate claim to have fixed it but never did and so I gave it another shot being they gave me a credit and the person that was supposed to bring my food was rude and told me he will be late because I live too far on a Saturday evening so then 20 minutes later my order was cancelled..listen guys use another delivery service ,I am not the one to nit pick but this service is a mess
No response I got my food very fast. But i dont get any response from them. I got charged for something that wasnt suppose to be there
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