This app stinks. They charged me over 70 bucks for a $34 order. I tried to cancel. I spoke with there customer service department and they did nothing but say they can't do anything for me. I had even signed up for the free delivery free trial but I will definitely be canceling this app because it doesn't take care of the customer. Almost 40 bucks. Give these app 10 Thumbs Down!!!!!!
Ordered coffee as I had my car being serviced. My order got pushed back 2 hours. Shouldn't take that long just to get coffee. Ended up cancelling. Not using this service again.
I've only successfully ordered from postmates a handful of times. Only a handful because it always take forever to find a postmate for my deliveries. They should really work on increasing their number of drivers or establish some sort of queue for orders. Ive been checking to submit my order every 5 min or so, but each time, I get told to reorder in a bit. Well its been quite a few bits..... literally making this now more of a hassle than it wouldve been for me to get my order on my own.
Like the UI and user experience of the app but d*** is Postmates expensive. Ordered $21 worth of food which had a 9% Service fee ($2), an outrageous delivery charge of $16 and then after the delivery was complete they want you to tip the driver!! The extra fees amounted to the same price as the actual food. Lucky I found a first time free delivery code but won't be using Postmates again.
Deliveries often taking an hour longer then the given eta. Delivery credit promos sent to email never show when actually billed. Customer service fails to respond to issues.
Use code im3n for $10 delivery credit, first time user. The app is alright, it does what it is made for, can choose many different locations for delivery which is great. Delivery is sometimes expensive so the 10 bucks will be useful lolsometimes it comes warm though, but still good when it comes to being lazy and getting delivery of any kind
• We've fixed an issue where some Facebook customers were not able to sign in or register for a new Postmates account.