Postmates - Food Delivery

Uber Technologies, Inc.

Contains ads

About this app

"Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

I think a $4.00 service fee per order is excessive if placing multiple orders at the same time. I also find less driver availability in my area during promotions so I don't get to take advantage of them often and curiously, a restaurant I frequent is "too far"? Others are further away.Promotions are good when they work. I don't like to go through the whole ordering process to get to the end to find out no drivers are available. There should also be a choice for "custom" tip.

Why do we pay for a membership if the fees are so outrageous? For example, today I got a promo for $12 off a $35 min order. Cool — so I added a few things, total was $41 and after the "$12 discount" my total was $38. Because of $10 in fees... How does this make sense? The fee structure is asinine. Honestly I'm getting rid of the app, it's the worst.

What a slow, miserable, poorly designed app. It keeps freezing, crashing and not registering input. It bombards me with messages. Then I can't see the messages. My food got dropped off somewhere and I don't know where because I can't access messages in the app. All of my beef is with the app. The drivers have been nothing but kind and helpful.

What's new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.