Some Issues with customer service, not application. Have had multiple instances where customer service is lacking quite a bit, but besides this, Postmates is a great application and service. It is a very user-friendly application with down to earth, cool drivers who typically do exactly what is asked of them, and some go above and beyond (which I typically reward for their extra service). Highly recommend this service/application if it's currently available in your city.
Well they got it right only 33% of the time Order first day was correct, two orders second day all incorrect and restaurant says that is postmates fault. There is no direct contact info for postmates which makes correcting the order difficult at best. No system built in for accountability.
Overpriced, bad service. Food was cold, from both deliveries. Also more than 30 minutes past delivery times for both deliveries. Only used it twice and never will again. They don't quote the delivery fee price until it's charged. Outrageous prices for delivery. Door Dash and other apps are way more convenient and cost WAY less. Tried to contact customer support, got no answer. Please don't waste your money. Unless you enjoy paying over 200% for delivery fees!
Waste of Time! The Layout and idea of the app is great! But when it comes down to actually getting your delivery, there is never any courtiers. The app will search for a few minutes and then say try again in a few minutes, Did this for an hour. Waste of my time, and my card has been charged before a courtier has been found. Better get my money back!
Good stuff Expensive, probably only for privileged white folks, but drunk taco Bell without a car is priceless
Can't see cart or execute orders Have ordered successfully before but can no longer see a way to view my cart or to finalize an order. Amazing.
• Categories of restaurants and stores now appear under search
• Search results show currently available and unavailable places
• Search results will remember your recent searches
The easiest way to get anything you want in your city delivered in under an hour