I love the idea and concept, BUT I love the app, but rated the app just OK due to the Postmates (delivery personnel). The delivery service use to be great but has declined over the last six months. They don't read the orders correctly or leave off items all together. Once your food is delivered, thats it. You have no way of contacting the delivery person. You call customer service and they're super nice, will offer a discount on your meal or money towards a future delivery. And that's great, unless your the guy who's order was messed up
Nice and convenient. I live in an area where food delivery is either chinese or pizza. Which can get monotonus. I use Postmate to try different places I can't because I don't have a car. Also, very convenient for just getting things delivered. They delivered me a vacuum one time!
Love the concept, needs work Your phone doesn't automatically pick up the closes food spots to you. This makes the delivery fee go up. You have to look up a food spot near you and write a custom order. The people have been great and very professional.
It good app except when they bomb your card with charges I like the idea of the app but few chances I used the app I noticed my card gets charged four or five times. Otherwise I would give five stars. I think not cool if I get bomb with $20 charges on my card. Postmates please fix this.
High delivery fees and holds So what they don't tell you about the app is EVERY TIME you use it there's an unexplainable and expensive charge on your card. After contacting support they say it's just a hold, but it would be great to know ahead of time. And their delivery fees are ridiculous. $20 for one Chipotle order, and that's just the delivery fee.
Dont use this app My experience was oh so bad between them bringing me the wrong food to the customer service not refunding my money. Please dont use this app it is not good. They will rob you.
We work really hard at Postmates to make sure you have an amazing experience, which is why we release a new update every week for you.
- We found at least four different places where Postmates used to crash. And now ... there's four fewer places where we crash! Huzzah!
- We tightened up our design in the app, and made things easier to change in the future. And change it will, because there's a whole lot of new, secret things we're building for you in the next few months.
See you next week!