I love the idea and concept, BUT I love the app, but rated the app just OK due to the Postmates (delivery personnel). The delivery service use to be great but has declined over the last six months. They don't read the orders correctly or leave off items all together. Once your food is delivered, thats it. You have no way of contacting the delivery person. You call customer service and they're super nice, will offer a discount on your meal or money towards a future delivery. And that's great, unless your the guy who's order was messed up
Nice and convenient. I live in an area where food delivery is either chinese or pizza. Which can get monotonus. I use Postmate to try different places I can't because I don't have a car. Also, very convenient for just getting things delivered. They delivered me a vacuum one time!
Love the concept, needs work Your phone doesn't automatically pick up the closes food spots to you. This makes the delivery fee go up. You have to look up a food spot near you and write a custom order. The people have been great and very professional.
Horrible Service Was a great company, then started going downhill. Past 2 orders were either wrong or had missing items. Customer service doesn't seem to care. Stay away. They should be out of business soon with the way things are going for them.
It good app except when they bomb your card with charges I like the idea of the app but few chances I used the app I noticed my card gets charged four or five times. Otherwise I would give five stars. I think not cool if I get bomb with $20 charges on my card. Postmates please fix this.
Convenient service! I'm a fan of postmates! It's very convenient. The only thing I don't like is that they don't service all areas and that their delivery fees have gone up. Other than that I've received great service from all my deliveries
We work really hard at Postmates to make sure you have an amazing experience, which is why we release a new update every week for you.
- We found at least four different places where Postmates used to crash. And now ... there's four fewer places where we crash! Huzzah!
- We tightened up our design in the app, and made things easier to change in the future. And change it will, because there's a whole lot of new, secret things we're building for you in the next few months.
See you next week!