Postmates - Food Delivery

Uber Technologies, Inc.

Contains ads

About this app

"Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

By the time you pay the increased prices & all the fees (not including any tip) you are paying at least twice as much than in store prices. I have tried to take advantage of a few promotion discounts but then they revoke them just as soon as it shows in my account. It still shows in my account but they will not work. Customer service says they have been revoked. Yet, the app continues to send me reminders to use them... Useless app, and worse customer service. So many better options out there.

Horrible customer service and their edit tip button does not "edit" the original tip amount, but "ADDS" instead. This is misleading and causing customers to be overcharged. There is an obvious issue with the platform on IT side. I have attempted to address the issue with no avail. I have proof of the error in messages, screenshots, and conversations, but I am consistently being told a supervisor will call me back, and that has yet to happen. Not a good platform!

Fix the displays on your locations. 45 minutes with 3 stops from a business 4.7 miles away. There is a closer popeyes 2.4 miles away! Let me adjust the tip while waiting. I normally want to adjust it up, not down, unless someone takes an insane amount of time delivering. I am tired of seeing that there was an error. It's a tactic. Finally, stop passing your overhead onto the consumer. "Delivery fee" and "Service Fee" are just two ways of charging you for the driver carrying a bag to their car.

What’s new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.