I love the ease of the app when it works although if you aren't willing to click on each icon it gets confusing. But, I've had several times where the app essentially crashes and will not work. I enter my name and password and it takes forever then says my info doesn't exist even though I'm using the same info as the internet website. This is an issue that needs to be fixed ASAP as it gets extremely frustrating trying to log on to the website through the internet instead of it being an easy app.
2 people found this review helpful
App is glitchy. Lots of missing information from what is on the computer portal. Really difficult to navigate to where you want to go (the layout is not intuitive). For example at the pharmacy I needed to confirm a medicine I was picking up and my app portal showed NO prescriptions even though the online desktop portal has several. Not a good app. Honestly barely worth having. The whole online platform is a disaster but this app really takes it to a new level. Useless and frustrating.
3 people found this review helpful
This app is a nightmare. It's far worse than going through the portal online with the phone even though they got rid of some things on there in order for us to want to download this faulty app. I can no longer send a quick message through either way so I have to try and find a real computer to do so. Even then it doesn't always let me to to the portal through the regular computer. Oh and you can only upload docs from the computer if it will even let you get to the login screen.
1 person found this review helpful