Can't even set up account Downloaded because premera suggested I use it and it sounded like a great idea. Can't wven set up the account without a processing issue happening.
If youre not dying use this app Needed a dr today asap and since im new to the area I didnt know of one in my network. Decided to download the app and sign in with my correct information and it would not let me log in at all! Told me my info was not correct and i would be locked out if i continued to enter it in incorrect. Does not work! Deleting...
Mostly OK but a couple of problems. First, when you filter claims by individual and click on a claim for detail, you get info on a different claim. Must be indexing the original rather than the filtered list. Second, the "You Pay" on a claim list is often zero, when the detail shows the amount as non-zero.
Could be better Would be a good app if I could log in. Sometimes I can with no problems and others I can't even though I enter my login information correctly each time. I've had the app for about a week and have had only 3 successful logins. Would be a great app if the bugs were fixed. And like some others have said there was trouble setting up the account, took quite a few tries to do so. Could really benefit from this app if it worked correctly. Would also be great if the app offered to remember your password.
It wouldn't let me log in although all my info was correct. It also wouldn't let me create a new account, the app kept freezing.
Premera app Has no doctor's listed anywhere near me! What good is a physician finder app if the nearest physician, dentist or optometrist is several STATES away! Either my insurance sucks or this app needs serious help!
Updated provider search functionality