My Premise Health

349 reviews
Content rating
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About this app

My Premise Health is a secure mobile app that puts your health information in your hands. Real-time appointment scheduling, view lab results, check vitals, message your provider, manage medications, mobile video visits, complete forms and more from one place.

With My Premise Health you can:
View your health record
Book and manage appointments
Message your providers and care team
View lab and test results
View current medications and refill prescriptions
Conduct virtual visits
Complete forms and eCheck-In
View billing history, statements and make payment online
View your immunization history and health reminders
Manage your dependent’s health information

It’s never been easier to get, stay and be well.

To use the app and access your health information, you must first create an account through your healthcare provider or have an active My Premise Health account.

Don’t have an account yet? Contact your health center directly or sign up at and click “sign up now”.
Updated on
Mar 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
Data can’t be deleted
349 reviews
Joe Morgan
April 8, 2022
With the mass of choices this app has its surprising that it has no option under appointments for a simple med refill (which I use once a month). With that I might be willing to give 5 stars. Oversite of a very important function. As an update, now the app doesn't work at all other than opening. Not only is it impossible to request a med refill (because of all the features it has, that's not one of them), now I can't schedule an appointment at all.
10 people found this review helpful
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My Premise Health
April 11, 2022
Thank you for providing your valuable feedback. We would love to hear more about your experience as well as help ensure you get what you need from us. Please reach out to us at
Anne Berry
June 6, 2022
I have not needed to update my contact info since I started using the app. I don't see that there is an option to confirm the data is correct. Instead, everytime I open the app it wants me to update the info, even though nothing needs to be updated. An option to mark the info as correct would be useful.
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My Premise Health
June 24, 2022
Anne, we are so sorry to hear about your experience. Once a year, we ask members to verify their information. Once you select "Dismiss" after doing this, you should no longer be prompted each time you sign in. If you continue to have this issue, please email our support team at for further assistance.
Lisa Zark
September 29, 2021
Dismal replacement to the CareHere app my provider was associated with. Lab work data is minimal, not able to see full chart on demand. Constantly sends you out to a browser so why even have the app, just use the web version. It's a "pretty app" for novices, but lacks functionality for those with more advanced needs.
15 people found this review helpful
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What's new

This release contains minor branding updates.