
Noobmaster69
App has started never working! I've tried to uninstall and reinstall multiple times but everytime I long in on the app it gives me an error saying they're "having a moment" and to "give them time to sort themselves out" and that they'll "be back online soon." But this has been happening for a while now, not just a couple of days. it's very annoying not being able to look at my funds on my phone with the app because the app isn't working.
4 people found this review helpful
Prepaid Technologies Company Inc.
February 24, 2023
Hi there--we are so sorry for the trouble you're experiencing with the MyDashCard app. We'd love to work with you directly to resolve this issue. Will you please email us at support@Mydashcard.com and we will get on this quickly? We appreciate your feedback.

Daisy Johnson
The apps constantly crashes and closes out. The website has blocked my IP address and the customer support doesn't seem to do anything about it. The new update is dreadful, it was crashing before the update but now it decides to crash every time I open the app. It's very unfortunate considering the card I use through them was given to me by my employer. People can't see how much is in their account and for me, the app only wants to work over wifi. Very very disappointing and frustrating.
27 people found this review helpful
Prepaid Technologies Company Inc.
June 15, 2022
We are so sorry for your trouble! We are working to address the app crashing ASAP.

Benton Jernigan
- Flag inappropriate
- Show review history
My correct address still doesn't show correctly in the app. Wish they sent the card sooner, it got here on the last day of the month that the old one expired and it's a 31 day month. This app assumes the new card will get there in a week but with the downgrades at the USPS, it took 12 days and in the meantime I couldn't access my money like I could before, but I can again. Thanks for trying hard to provide a quality experience.
4 people found this review helpful
Prepaid Technologies Company Inc.
March 28, 2023
Hi--we apologize for the trouble you've experienced. We are unable to pull up your account to be able to check into your direct issues, but would appreciate if you would email us at support@mydashcard.com with your full name as it appears on your account.