I like it when I can get into the deals early to get the best price
If you use there express deals get ready to get screwed. I'm payy $250 for a room I won't be in on Sunday night. Over used them over 100 times over the past 7 years but it only takes one time for a company to show there colors. I hope they enjoy the money they make off this deal because it's the last nickel they'll receive from me
Have booked hotels 100+ times thru this app but most recently I tried booking and it failed to go through on Pricelines end but the amount was charged to my credit card. I called priceline cs and was told he didn't see it billed on his end therefore nothing could be done. Therefore I have to dispute the amt with my credit card which is a pain in the butt! Needless to say I've lost my confidence using this app, or Priceline all together.
I like the app alot...I wish express weren't shown if they're not available once clicked on. It's a bit of a let down in that aspect. Otherwise great.
Be careful of what they tell you. They will tell you the wrong information then when you go back to check with them they won't honor their word. So I was flying to Seattle and needed to change the date. they told me that Delta's policy is a $200 charge. So I called the Delta because that's who my ticket was booked with. Delta okay to waive the fee but they could not change the ticket Priceline had to. So I went back and called Priceline telling them I need to change the ticket date they told me it was still a $200 charge. I told them that I had the okay bye Delta to waive the $200 charge. The Priceline employee said he could not do that I told him that I had the contact information and Delta was willing to work with them. The Priceline employee told me that he was not willing to do that. So then I asked if I didn't show up to my first flight on my round trip ticket would I be able to fly back. The Priceline employee told me yes. So I proceeded to buy a one-way ticket on a different date. I go to check in on my flight back and Delta tells me that my ticket has been canceled. So I was told by Priceline that I would be able to take my flight back on my round trip ticket. So I had to buy another one way ticket back to my home. In total I spent about $600 when the ticket should have cost 212 because Priceline refuse to work with me and work with Delta even though Delta cleared the fees. I talked to Priceline customer service they gave me the run-around and just read off their prompt. they refuse to send me emails for their higher-ups so that I can go forward with my legal process. I took the only other option and declined their payments with my credit card.
I am a frequent user of this app and its very much helpful with a few things making my life just a little more easier to accomplish certain things throughout my day, however, I'm not to sure why sometimes when I try to look up rates for rooms on my mobile device and then on another loyal customer of yours' device he usually gets cheaper and better rates then I do on my phone... Why is that Price line.?!
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