They have screwed up so many times now booking me at hotels that are full or under construction even a hotel that was closed. Then i have to call back and wait in hold for an hour, threaten Better business bureau and writing bad reviews before they will refund me. Don't use priceline! Look the price up and then call hotel direct and get a better deal without priceline fees.
Beware the mobile exclusive deals! Some hotels a mobile exclusive price and never show up. Customer service did not even know how the mobile exclusive price is applied and first person told me on the phone that it would apply on confirmation. That was an apparent lie. Now they are refusing to help in cancelling this reservation.(or adjust the price)
This is the most rediculous service for travelling I have seen so far. I booked a car two weeks ahead of time and now I cant change, cancel or anything at all. For car rentals!!!!! Not refundable!!!!!!! This is a big joke. Please be aware of websites and apps like this one. A big joke.
Awful website it cannot remember your preferences. Econo remember when I just booked a hotel from the same website you ask me the same questions over and over again
Rotten company. Horrible customer service. Book hotel saying its 50% off for mobile user, should be 57$usd. When i pay it changes to canadian dollar and comes out to 100+ usd. Call customer service no help just says thats the price. Lost a customer
It would be nice like other apps when I book a room that it asks how many people are going to be with me. I booked a room for next weekend and I have two kids going as well and never asked me how many people are going to be with me.
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- As always, we tackled some bugs to improve your experience.
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