Pretty useless. Every time I try to see anything about my account, results, information, it sends me to the webpage. I'm not sure what the point of the app is if that's all it's gonna do. I've asked help from customer service before, but they sent me in circles and didn't really clarify if it was a bug or if that's how the app is designed. The app itself works great and the interface is well-designed as a program; but it's virtually useless. Overall disappointing.
70 people found this review helpful
Too difficult to see test results and the new format change for test results makes it impossible to copy and paste information. It seems there's certain functions that are possible in the app but others that are only possible by using a browser -- it directs you when that happens. An example is trying to send a message to your doctor. Can't do that on the app got to log into the website.
74 people found this review helpful
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When the app works it's fine, but it throws so many error messages, both on Android and PC version, it is often more trouble than it is worth. Today it is saying that I must update the app. But I have the latest version. The only option is to Install on My Other Devices. Now, I can't use the app without updating it, which I can't do because it is already updated... and on and on... PLEASE FIX!
29 people found this review helpful