
Dan Price
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The app is really bad lately. Surveys constantly crash. If you accidentally press back button during survey it closes. And often times there is a screen that says this can't be right and when you click continue it takes you to a print error page. Trying to submit a ticket crashes half the time too. clearly they don't read reviews. ive tried to use their help section to report but it crashes. Since the app updated I don't get notifications anymore. So missing the pointperks daily.
4 people found this review helpful
Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at https://www.mypoints.com/help and share as much information as you can. We will definitely investigate your case. Thank you for posting!

Jeff Withopf
Almost every time I try to use this app it gives me an error code "oops this can't be right"! Sometimes I clear the cache and it works again and sometimes it only works for a couple minutes after doing that. There is no update for it either. And a lot of times if I actually manage to put a receipt in, it does not go through because something happens while it's trying to go through . As far as I know, this is the same co. as Swagbucks and being that big you think these apps would work right!?
18 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.mypoints.com/help. Thank you.

Anjelica Edelbroich
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Update: They fixed whatever the issue was that made the app unusable. After a few months of having it uninstalled, I tried again, and it works. I cannot take surveys in the app, instead it just takes me home on the app. But glad it works again. Also wish there was a way to access score through the app or through mobile devices in general. It was okay, now won't even open. Just force closes constantly.
24 people found this review helpful
We are very sorry to hear your experience was less than stellar and we want to assist you further with your experience. We strive to be sure all members have a positive experience and we would appreciate any additional feedback you can provide and request you please reach out to our team here: https://help.mypoints.com/hc/en-us