Progyny

Progyny

About this app

The Progyny App 

The Progyny app is a self-service tool where you can view your benefit details, communicate with your Progyny Care Team, pay bills, and access curated education. 

Key Features 

• Review your benefit information: Learn more about your coverage and how the Progyny benefit works. 

• Get the support you need for your journey: Navigate curated resources, tools, and more across fertility and family building, pregnancy and postpartum, and/or menopause and midlife care, if offered by your employer 

• Communicate with your Progyny Care Team: Send a secure message or click to call to speak with your Progyny Care Team. 

• Stay up to date with your care: View your authorizations, track medication deliveries, and more.

To access the Progyny Member Portal app, you must be eligible for the Progyny benefit. Please contact your Progyny Patient Care Advocate at 888.597.5065.

 Learn more at https://progyny.com/progyny-member-portal/

Ratings and reviews

There are like 3 different portals that don't talk to each other. If you pay in one it says you have a bill due in another. If you get a message it sometime appears in one portal and other times in another and there's no knowing which it will be, never both. It doesn't have all your medical info. Logging in is a nightmare and if you get it wrong they lock your account with no way back in. They're so wonderful on the phone but the app is too chaotic

Requires authenticated login for every. single. session. Bill pay is not available in this app nor is it linked in this app.

The app has a lot of options but none of them work. For example if you click pay invoice, an error pops up. The app is only good for messaging. Nothing else opens or is accessible on the app

What’s new

What’s New?
This update includes minor enhancements and bug fixes to improve user experience and performance. If you’re enjoying using the app, please leave us a review! Having problems with the app or have suggestions to make it better? Contact your Progyny Care Advocate at 888.597.5065.