Provident Credit Union Mobile

1.1K reviews
Content rating
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About this app

Manage your accounts from almost anywhere with the Provident mobile app. Manage your accounts, pay bills, pay people, deposit checks, transfer money, and much more.
With the Provident mobile app you are in control of your daily banking needs. Manage your accounts with just a few taps. Features include:
• Sign in securely with Fingerprint ID or Face ID
• Monitor deposit and loan account balances
• Send and receive money with Zelle®
• Transfer funds, set recurring transfers or future dated
• View check images
• Manager overdraft sources and courtesy pay selection
• Send and receive secure messages to/from Provident
• Pay bills, add payees, schedule future bills, and view/manage eBills
• Deposit and reorder checks
• View account details, balances, transactions
• Find ATM/Branch locations
• View credit score
• Manage your contact information
• Set account alerts for deposit, loan, and credit cards
• Manage credit cards with travel notices, authorized users, balance transfers and card activation
• Enable/disable your credit or debit cards, block purchases and set monthly spending limits
• In-app chat to easily get in touch with a Provident representative
Updated on
May 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.06K reviews
Teresa Friedheim
May 25, 2023
it's a good app but two things aren't good. one is that I have to click Confirm after setting up bill pay and sometimes I forget and so it doesn't get set up and I then have big problems with those co. panties for not paying. can we skip that extra step? it's redundant and unnecessary. The other problem is sometimes having trouble using the mobile app for certain banking needs and I have to get on my computer for those.
2 people found this review helpful
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Vicky Roan
April 7, 2023
With the new app, still having sign in issues. When I access my account and it goes the extra step for verification to sign on, most of the time the verification number is never sent. Very frustrating when trying to bank on the app. Update:still not working. This sucks and is steering us away from Provident. I've been a loyal member since about 1992. Your temporary remedy is to use a desktop but not everyone has one.
8 people found this review helpful
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Provident Credit Union
January 24, 2022
Vicky - A new version of the app was released this 01/14/2022 that resolves the biometric login text code issue. Please uninstall and reinstall the app to ensure you are on the latest version. If the issue persist please contact us at (800) 632-4600. - Provident Credit Union
jerome matthews
February 14, 2021
I've been with Provident since 1986. Unfortunately, their transition to mobile apps has been a disaster. The latest version consistently times out before I can do anything much more than view account balances. It refuses to accept a digital print sign-on, and crashes far too often. When I tried to do a mobile deposit, I couldn't reach any part of the menu that would let me do it. This is such a poor app that Provident should either scrap it and start from scratch, or think about hiring a new app developer.
8 people found this review helpful
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Provident Credit Union
February 16, 2021
Hi Jerome - Sorry for the trouble you are experiencing with our app. If you have the time can you please email me at ATTN: DavidR please provide the date and time of failed login or timeout if you experience issues and we can troubleshoot immediately -Thank you

What's new

This update includes minor bug fixes.