Probably the worst app I have ever seen. Every time I log in with my phone, it does not recognize it and forces me to go through the full security verification and then just freezes. I then need to log off and log back in... pure embarrassment for a company of this size.
If the only thing you want to do is look at your balance (☆) and view the balance breakdown by investment (☆), then two stars for you. Otherwise this app is missing a lot of funtionality, I mean it only does these two things, that it. Really.
Which app shows up today? Yesterday it worked today it will not accept a login. Sends you to another site to get in. I have had issues "forever" with this app and it's constant changes make monitoring frustrating. Prudential has problems here and they need to address them.
This app is a prime example of what NOT to do with a mobile app. It doesn't adhere to material design, and in fact, it's just a portal to their website, in mobile format. Honestly, I wish Google would ban apps like this, because they do nothing to add any value at all.
You have to type both username and password every single time, no fingerprint or passcode feature, very insecure cuz people can peek over your shoulder and it's slow to login.
Not even usable. Login only works 1 out of every 5 times. Other 4 times its a blank white page. Kids develop better apps.
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