53.9K reviews
Content rating
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About this app

MyCitroën allows you to connect to your Citroën vehicle with your smartphone. It has been designed with integrated technologies to enhance your Citroën driving experience before, during and after each journey.

Before: The location of your parked Citroën vehicle is shown on a map along with your current location, helping you to find it more easily*.

During: The app tracks the journeys you make and monitors the distance, fuel consumption and driving efficiency of each journey*^.

After: Once you’ve parked your Citroën vehicle, the app can help you to navigate the rest of the way to your final destination on foot*^.

The MyCitroën application will display data specific to your vehicle including the fuel level^, mileage^ and reminders of when scheduled servicing is due.

MyCitroën also offers several other helpful features:
- Manage multiple Citroën vehicles in the same application.
- Locate nearby Citroën dealerships and easily access their contact details.
- The latest Citroën news and offers relevant to you.

For added convenience, MyCitroën also provides you with all of the useful telephone numbers, allowing you to easily get in touch with Citroën Assistance, Contact Citroën and dealerships.

All Citroën models are compatible with the MyCitroën application. However, if your vehicle is not equipped with Bluetooth, the ‘Driving’ tab (which provides details of your journeys, fuel consumption and mileage) is not displayed. You can still enjoy all of the other features of the app.

If you spot a bug, experience difficulties with the app or have any ideas for improvements please do not hesitate to contact us at: http://www.citroen.com/global/lp_store/uk/index.html

* - Available with a smartphone that has a network connection and geolocation services.
^ - Available for vehicles equipped with Bluetooth.
Updated on
23 Nov 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
53.9K reviews
Chris Strong
16 November 2022
After my previous 2 star review, I have discovered that the journey data had been downloaded, the filters for ' Other, Business & Personal ' had changed , causing none of the journeys to show. After changing the slider buttons , all the ' missing ' journeys appeared. Must have changed the settings when the update downloaded. All's well now.
Neale Deacon
6 November 2022
Very seldom communicates with the vehicle even though both the device and car confirmn they are paired. No information from the car is sent to the phone. I can play music via bluetooth so it isn't a connection problem. It is just an app unfit for purpose. I've tried uninstalling it and re-installing which just lost all data that was shared in the early days. The recent update to version 1.37 has not fixed the problem. Literally a waste of space.
18 people found this review helpful
Automobiles Citroen
4 February 2021
Thanks for leaving a review on Citroen. For us to investigate your concern further we require you to complete a web form with all the relevant details and one of our Customer care agents will review directly. Please submit via this link : https://citroen-uk-en.custhelp.com/app/ask/session
Alex Terrell
22 September 2022
Nice car, shame about the software. That applies to the car and the App. The only useful thing the app does is provide the vehicle's state of charge, and that is a pain to set up and then to access. It's also normally not up to date. Why not just post (secret) vehicle ID and state of charge to an open cloud, and let proper app developers make something useful? Edit: The app insisted on upgrading. The upgrade doesn't work.
5 people found this review helpful
Automobiles Citroen
6 December 2021
Dear customer, we are sorry to learn of the issues you have encountered with the Citroën app. We are keen to investigate further, so please could we invite you to complete a web form containing all relevant details, which one of our Customer Care team will review. Link: https://citroen.my-customerportal.com/citroen/s/case-webform?language=en_GB

What's new

We are improving our communication tools to answer your questions about possible missing trips.