MyCitroën

Automobiles Citroen

About this app

MyCitroën allows you to connect to your Citroën vehicle with your smartphone. It has been designed with integrated technologies to enhance your Citroën driving experience before, during and after each journey.

Before: The location of your parked Citroën vehicle is shown on a map along with your current location, helping you to find it more easily*.

During: The app tracks the journeys you make and monitors the distance, fuel consumption and driving efficiency of each journey*^.

After: Once you’ve parked your Citroën vehicle, the app can help you to navigate the rest of the way to your final destination on foot*^.

The MyCitroën application will display data specific to your vehicle including the fuel level^, mileage^ and reminders of when scheduled servicing is due.

MyCitroën also offers several other helpful features:
- Manage multiple Citroën vehicles in the same application.
- Locate nearby Citroën dealerships and easily access their contact details.
- The latest Citroën news and offers relevant to you.

For added convenience, MyCitroën also provides you with all of the useful telephone numbers, allowing you to easily get in touch with Citroën Assistance, Contact Citroën and dealerships.

All Citroën models are compatible with the MyCitroën application. However, if your vehicle is not equipped with Bluetooth, the ‘Driving’ tab (which provides details of your journeys, fuel consumption and mileage) is not displayed. You can still enjoy all of the other features of the app.

If you spot a bug, experience difficulties with the app or have any ideas for improvements please do not hesitate to contact us at: http://www.citroen.com/global/lp_store/uk/index.html

* - Available with a smartphone that has a network connection and geolocation services.
^ - Available for vehicles equipped with Bluetooth.

Ratings and reviews

NEW Citroen C3 Aircross 2022, after 2 days, infodash tells me to update mapping and touchscreen controls (??? its a new car ???). Following instructions, got a 32gb usb, downloaded updates and tried to put them in car to be told "Cannot update Incompatible Format ??? Long story short after several attempts and different USB sticks due to "Key Format Impossible to format drive (64gb)" messages and "Check drive size, not enough space (32gb)" ended up booking car into garage for them to do it.

Appalling app and totally unreliable. I'm stuck on the 7th July as it has stopped updating as it would seem the entire county of Norfolk isn't covered by their network! I regularly drive for longer than the 15 minutes to activate the connection so this is a fallacy and there seems to be no way to reset it. Deleting and reinstalling the app, bluetooth connectivity etc make no difference. I certainly wouldn't pay for this 'service' as it is unusable.

increasingly I am 'logged out' of this app. when I go to sign back in, I put in my credentials and a link goes via my browser to a page that will not open. so, I'm locked out. When the invitation is there to use that app as part of the car owning experience, such an app puts you off the ownership experience in a big way. Please sort it out. I cannot even call anyone as I need to be in the app to do that.

What’s new

Communication support and improvements for better connection between car and the App to ensure trips record and remote functions

Customers are better informed about the new features or bugs resolution thanks to a new popup

Online Booking service is improved since Servicing Operations has a better access and a better display