
J Steele
Purchased the full ad free version, and the money was removed from my account but I still have just the basic version with ads. It even says I already own the $3.99 version but I only have access to the free. I've tried uninstalling and reinstalling, troubleshootin, still does not work. Very dissatisfie.
3,968 people found this review helpful
Hippo Kids Games
December 24, 2020
We apologise for the inconvenience. Write us, please, on our email (report.psv@gmail.com), and we will help you as soon as possible.

Jerm's Best Friend
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If you try to buy the game to remove ads, there are 6 options. Three of the options do not work (subscriptions), and the other options, there is no identifying the difference. And the in-app ads are kid-friendly, I guess; so, I rewrote my review to reflect the real reason I'm upset-- Most importantly: support answers these bad reviews but does not respond to the developer contact.
1,764 people found this review helpful
Hippo Kids Games
December 2, 2021
Thank you for your comment. We care that our ad content correspond kids age category and Google Play requirements. Our apps are not malware. They don't consist any viruses and don't affect your device.