418 reviews
Content rating
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About this app

Works with PumpSpy WiFi devices (Smart Outlet and WiFi Backup System)

PumpSpy Technology turns any ordinary sump pump into a remotely monitored smart sump pump system. Never worry again if your home is protected from flooding!

This app enables you to interact with PumpSpy WiFi devices (Smart Outlet and WiFi Backup System) installed in your home.

The PumpSpy app alerts you in the event of your sump pump malfunctioning, high water alert, power loss and other important events. You can act to prevent water damage before flooding can occur. View real-time current conditions, pump activity and alert status.
Updated on
Jul 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
418 reviews
Rod Bradshaw
September 11, 2022
Update 9-11-22 Still keeping the rating at 1 star until they fix the problem. The last fix was to clear the cache and data for the app. Previous Review The app is great when it works. Every couple of weeks it becomes unresponsive. The fix is to uninstall and reinstall the app. Most of the time this works. Sometimes you just have to wait a day or two and try again. This has been a problem for 3 years since I've had it even after app updates. It's a problem with both Android and Apple.
2 people found this review helpful
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nicholas ruffing
May 13, 2022
I would definitely not recommend. Just save the money and get a watchdog. There are known issues with Android 11 and 12 that they are not letting people know until after they purchase the system. You need to use another device to connect the PumpSpy to your homes network. I have tried numerous devices and windows laptops and cannot connect to the devices WiFi. Their support told me that I must have a "very overly complicated system that is effecting the fairly simple setup process".
9 people found this review helpful
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Berto Nunes
April 22, 2022
Absolute garbage app. The installation doesn't work. The manual installation doesn't work. I installed this app on a tablet and at least it lets me proceed (on the phone app as soon as you enter text to continue the button to continue receedes to the top and you can't select it again). I used the browser method with my tablet and i thought i had it but on the last step it says the device isn't supported.
5 people found this review helpful
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What's new

New in version 1.2.3
- Return of detailed historical pump cycle data
- Fixed a bug that was causing some users to experience difficulty signing in
- Smoother setup and provisioning process
- Improvements in alert notifications
New in version 1.2.4
- Added option to permanently delete account